Summary
Overview
Work History
Education
Skills
Timeline
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Kelley Moore

San Angelo,TX

Summary

Dynamic professional with a proven track record at McCoy's Building Supply, excelling in roles requiring exceptional attention to detail and teamwork. Skilled in problem-solving and organization, I significantly enhanced operational efficiency and customer satisfaction. Expert in maintaining high safety and quality standards, demonstrating dependability and excellent communication in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Customer Representative

Bahlman Cleaners
06.2023 - Current
  • Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Streamlined workflow for increased productivity by implementing effective time management techniques and prioritizing tasks.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
  • Provided exceptional customer support during peak hours, ensuring a smooth flow of service and maintaining high levels of satisfaction.

CSS/Administrative Manager

McCoy's Building Supply
04.2019 - 05.2023
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Met department budgets by monitoring and reporting on office expenses.
  • Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.

Customer Repersenitive

Victoria Secret
01.2017 - 12.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Delivery Driver

Domino's Pizza
10.2018 - 04.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Crew Member

McDonald's
06.2016 - 01.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Juvenile Detention Officer

Hood County Juvenile Detention Center
03.2015 - 08.2016
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
  • Completed incident reports when disorder or violence occurs.
  • Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.

Second Class Petty Officer

United States Navy
11.2003 - 06.2016
  • Assured compliance with federal regulations through diligent adherence to established policies while overseeing daily armory operations.
  • Maintained accurate inventory records for accountability and timely reporting of any discrepancies or issues.
  • Performed detailed inspections of all incoming and outgoing equipment to maintain the highest level of safety and functionality.
  • Ensured armory security by implementing strict access control measures and conducting routine inspections.
  • Facilitated efficient communication between armory personnel through regular team meetings, fostering a collaborative work environment focused on continuous improvement efforts.
  • Completed inspections and any basic repair need to uphold strict performance standards.

Education

Bachelor of Arts - Criminal Justice

Angelo State University
San Angelo, TX
12.2025

Bachelor of Arts - Interdisciplinary Studies

Angelo State University
San Angelo, TX
12.2018

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Problem-Solving
  • Dependable and Responsible
  • Excellent Communication
  • Flexible and Adaptable
  • Organization and Time Management

Timeline

Customer Representative

Bahlman Cleaners
06.2023 - Current

CSS/Administrative Manager

McCoy's Building Supply
04.2019 - 05.2023

Delivery Driver

Domino's Pizza
10.2018 - 04.2019

Customer Repersenitive

Victoria Secret
01.2017 - 12.2019

Crew Member

McDonald's
06.2016 - 01.2017

Juvenile Detention Officer

Hood County Juvenile Detention Center
03.2015 - 08.2016

Second Class Petty Officer

United States Navy
11.2003 - 06.2016

Bachelor of Arts - Criminal Justice

Angelo State University

Bachelor of Arts - Interdisciplinary Studies

Angelo State University

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Kelley Moore