Kelley Moore
San Angelo,TX
Summary
Dynamic professional with a proven track record at McCoy's Building Supply, excelling in roles requiring exceptional attention to detail and teamwork. Skilled in problem-solving and organization, I significantly enhanced operational efficiency and customer satisfaction. Expert in maintaining high safety and quality standards, demonstrating dependability and excellent communication in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Customer Representative
Bahlman Cleaners
San Angelo, TX
06.2023 - Current
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Streamlined workflow for increased productivity by implementing effective time management techniques and prioritizing tasks.
- Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
- Provided exceptional customer support during peak hours, ensuring a smooth flow of service and maintaining high levels of satisfaction.
CSS/Administrative Manager
McCoy's Building Supply
San Angelo, Texas
04.2019 - 05.2023
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Met department budgets by monitoring and reporting on office expenses.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
Customer Repersenitive
Victoria Secret
San Angelo, TX
01.2017 - 12.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Delivery Driver
Domino's Pizza
San Angelo, TX
10.2018 - 04.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Crew Member
McDonald's
San Angelo, TX
06.2016 - 01.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Juvenile Detention Officer
Hood County Juvenile Detention Center
Granbury, TX
03.2015 - 08.2016
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Completed incident reports when disorder or violence occurs.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
Second Class Petty Officer
United States Navy
Honolulu, HI/Wichita, KS/ Fort Worth, Texas
11.2003 - 06.2016
- Assured compliance with federal regulations through diligent adherence to established policies while overseeing daily armory operations.
- Maintained accurate inventory records for accountability and timely reporting of any discrepancies or issues.
- Performed detailed inspections of all incoming and outgoing equipment to maintain the highest level of safety and functionality.
- Ensured armory security by implementing strict access control measures and conducting routine inspections.
- Facilitated efficient communication between armory personnel through regular team meetings, fostering a collaborative work environment focused on continuous improvement efforts.
- Completed inspections and any basic repair need to uphold strict performance standards.
Education
Bachelor of Arts - Criminal Justice
Angelo State University
San Angelo, TX12.2025
Bachelor of Arts - Interdisciplinary Studies
Angelo State University
San Angelo, TX12.2018
Skills
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Dependable and Responsible
- Excellent Communication
- Flexible and Adaptable
- Organization and Time Management
Timeline
Customer Representative
Bahlman Cleaners
06.2023 - Current
CSS/Administrative Manager
McCoy's Building Supply
04.2019 - 05.2023
Delivery Driver
Domino's Pizza
10.2018 - 04.2019
Customer Repersenitive
Victoria Secret
01.2017 - 12.2019
Crew Member
McDonald's
06.2016 - 01.2017
Juvenile Detention Officer
Hood County Juvenile Detention Center
03.2015 - 08.2016
Second Class Petty Officer
United States Navy
11.2003 - 06.2016
Bachelor of Arts - Criminal Justice
Angelo State University
Bachelor of Arts - Interdisciplinary Studies
Angelo State University