Kelley Mount
Elgin,SC
Summary
Versatile professional with 6 years of experience in grocery retail, recognized for delivering exceptional customer service and fostering strong team relationships. Proven ability to adhere to company policies and procedures, resulting in enhanced productivity. Demonstrated commitment to creating a positive work environment that drives team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DSD Receiver
Food Lion
04.2024 - Current
- Maintain precise financial records to ensure compliance and inventory accuracy. Coordinate with vendors to ensure prompt deliveries, thereby strengthening the reliability of the stock supply. Execute tasks according to standard procedures to support operational consistency.
Specialty Merchandise Associate
Food Lion
09.2022 - 04.2024
- Streamlined inventory management processes to ensure product availability and minimize stock discrepancies, leading to improved customer satisfaction. Implementing efficient stock replenishment strategies enhanced the customer experience, resulting in improved product availability and satisfaction.
Customer Service Lead
Food Lion
07.2021 - 09.2022
- Maintained office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar transactions. Provided fast, easy, flexible, and friendly service to customers.
Customer Service Associate
Walmart
03.2020 - 05.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Trained new associates on company policies, procedures, and customer service best practices.
- Operated point-of-sale systems to process money orders, money transfers, bill payments, returns, and exchanges. I also completed direct item sales with various payment options.
Education
High School Diploma -
Lugoff Elgin High School
Lugoff, SCSkills
- Precision in detail
- Inventory oversight
- Sales record keeping
- Collaborative teamwork
- Strong communication skills
- Organizational expertise
- Shelf merchandising and stocking
- Flexibility and adaptability
- Consistent dependability
- Time efficiency management
Certification
A certificate of completion in business accounting from Southern Careers Institute in Texas.
Timeline
DSD Receiver
Food Lion
04.2024 - Current
Specialty Merchandise Associate
Food Lion
09.2022 - 04.2024
Customer Service Lead
Food Lion
07.2021 - 09.2022
Customer Service Associate
Walmart
03.2020 - 05.2021
High School Diploma -
Lugoff Elgin High School