Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Neal

Wilmington,NC

Summary

RN with a proven track record at Novant Health, Inc., enhancing patient outcomes through evidence-based practices and compassionate care. Skilled in clinical judgment and patient education, I effectively collaborate with interdisciplinary teams to develop comprehensive care plans, fostering trust and improving overall patient satisfaction.

Overview

32
32
years of professional experience

Work History

RN

Novant Health, Inc
01.1998 - Current
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions pre and post op.
  • Evaluated patient histories, complaints, and current symptoms.
  • Pre-op phonecalls for outpatients including anesthesia questionaire to schedule pre-admission testing
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

RN

New Hanover Regional Medical Center
05.1993 - 01.1998
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies

CNA II

New Hanover Regional Medical Center
05.1993 - 06.1994
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Bachelor of Science - Nursing

UNC-W
Wilmington, NC
06.1994

Skills

  • Basic life support
  • Clinical judgment
  • Compassion and empathy
  • Patient/family education and counseling
  • Data collection
  • Call triaging

Timeline

RN

Novant Health, Inc
01.1998 - Current

RN

New Hanover Regional Medical Center
05.1993 - 01.1998

CNA II

New Hanover Regional Medical Center
05.1993 - 06.1994

Bachelor of Science - Nursing

UNC-W

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