Kelley Ratajczak

Business Owner

Beaumont Safe & Lock/Firearms

02.2008 - Current

Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Trained and motivated employees to perform daily business functions.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Developed a high-performing team through effective recruitment, training, and performance management.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.