Kelley Richards
Wesley Chapel,US
Summary
Personable and motivated individual with a proven track record of collaborative leadership and innovative problem-solving. Demonstrates a solid understanding of business operations and financial management, complemented by strong skills in strategic planning and effective communication. Committed to driving growth and cultivating a positive organizational culture. Strong leader and problem-solver dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Utilizes independent decision-making skills and sound judgment to make a positive impact on company success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Small Business Co-Owner Internet Sales
Alpha Holding Group, LLC.
12.2022 - Current
- Co-owned and managed internet sales operations for a small business.
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Managed financial aspects of the business, including budgeting, and bookkeeping.
- Increased brand visibility within the community by participating in local events, sponsoring charities, or partnering with other businesses for collaborative promotions.
- Developed marketing strategies to attract new clients and increase revenue.
- Interacted well with customers to build connections and expand business relationships.
Certified Medical Assistant
Florida Medical Clinic Orthopedics
07.2022 - 12.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Extension Program Assistant / US Army
Texas A&M
01.2008 - 02.2014
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Prepared clearly written and formatted documents and reports.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Collaborated with external partners to expand program reach and impact.
- Scheduled and managed logistics for workshops, leading to increase in participant engagement.
- Assisted in development of strategic plans, aligning program goals with organizational objectives.
- Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.
- Volunteered to help with special projects of varying degrees of complexity.
Active Duty Military
US Army
06.2001 - 03.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all soldiers.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
ASSOCIATE OF ARTS - GENERAL STUDIES & MEDICAL
Cochise College
Sierra Vista, AZ05.2018
CERTIFIED MEDICAL ASSISTING PROGRAM -
Cochise College
Sierra Vista, AZ05.2017
Skills
- Medical Terminology
- HIPAA Compliance
- Vital Signs
- Electronic Health Records
- Inventory Management
- Patient Scheduling
- Injections
- Triage
- Time Management
- Organizational Skills
- Project Management
- Financial Management
- Client Relations
- Workflow Optimization
- Team Leadership
- Sales management
- Customer service and relations
- Driven and determined and Attention to detail
Certification
- AED Certification, American Heart Association
- BLS Certification, Certification Provider, 03/01/24, 03/01/26
- CCMA Certification, National Healthcareer Association EXP: May 9, 2027
Timeline
Small Business Co-Owner Internet Sales
Alpha Holding Group, LLC.
12.2022 - Current
Certified Medical Assistant
Florida Medical Clinic Orthopedics
07.2022 - 12.2022
Extension Program Assistant / US Army
Texas A&M
01.2008 - 02.2014
Active Duty Military
US Army
06.2001 - 03.2004
CERTIFIED MEDICAL ASSISTING PROGRAM -
Cochise College
- AED Certification, American Heart Association
- BLS Certification, Certification Provider, 03/01/24, 03/01/26
- CCMA Certification, National Healthcareer Association EXP: May 9, 2027
ASSOCIATE OF ARTS - GENERAL STUDIES & MEDICAL
Cochise College
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