Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelley Rieser

Pleasant Hill,CA

Summary

Compassionate Nurse accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment. Well-versed in managing emergent cases with grace and efficiency.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Regional Team Manager

John Muir Medical Center
01.2018 - 06.2023
  • Leads and collaborates with multi-disciplinary staff, including 30 direct reports, to improve overall patient care and response times.
  • Answers patient calls, identifies issues and determines how best to provide assistance within parameters established by facility and supervisor.
  • Conducts regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Oversees staff and agency safety during the COVID-19 pandemic
  • Recruits and hires intelligent clinical and administrative staff to bolster skills set of already talented team.

Case Manager

John Muir Medical Center
05.2013 - 12.2017
  • Managed multiple patients with complex diagnosis working closely with the John Muir wound care center.
  • Supervised home health aides to ensure proper patient care and coordinated with physicians for optimal patient outcomes.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Coordinated resources from diverse providers for intervention plans.

Case Manager

Home Health Plus
05.1993 - 08.1999
  • Followed a case load of up to 20 patients and coordinated care with all staff disciplines
  • Acted as intake liaison and supervisor
  • Managed all logistics for abuse and neglect cases from start to finish.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.

Oncology Nurse

Children's Hospital of Oakland
09.1991 - 05.1993
  • Administered chemotherapy, IV medications, injections and oral medications to patients as indicated by chart instructions given by each physician.
  • Cared for patients with various types of cancer, HIV/AIDS, hemophilia, and sickle cell anemia
  • Precepted nursing students and new hires
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment

Education

Bachelor of Science - Nursing

California State University - East Bay
Hayward, CA

Skills

  • Patient advising
  • Emotional awareness
  • Treatment plans knowledge
  • Well-trained in EPIC
  • Cross-functional collaboration

Certification

  • CA Registered Nurse, License #464506
  • Basic Life Support (BLS) Certification

Timeline

Regional Team Manager

John Muir Medical Center
01.2018 - 06.2023

Case Manager

John Muir Medical Center
05.2013 - 12.2017

Case Manager

Home Health Plus
05.1993 - 08.1999

Oncology Nurse

Children's Hospital of Oakland
09.1991 - 05.1993

Bachelor of Science - Nursing

California State University - East Bay

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Kelley Rieser