Kelley Rodrigues
Alameda,CA
Summary
Dynamic and dedicated professional with a strong work ethic and cash handling expertise, honed at Albertsons Corporation. Proven track record in enhancing customer satisfaction through effective communication and conflict resolution. Committed to safety protocols and cleanliness, consistently contributing to a positive team environment and driving sales through exceptional service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Fuel Station Attendant
Albertsons Corporation
- Conducted regular inspections to ensure a clean and organized station.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Collaborated with fellow attendants to ensure smooth shift transitions and continuous coverage of station responsibilities.
- Supported positive team dynamics among coworkers through effective communication strategies and problem-solving efforts when conflicts arose.
- Provided helpful information to customers regarding fuel types, pricing, vehicle compatibility issues, or station policies as needed.
- Streamlined payment processes through the use of cash registers, card readers, and mobile payment systems for fast transactions.
- Contributed to increased sales by effectively promoting in-store merchandise and special offers to customers.
- Demonstrated commitment to environmental stewardship by adhering to local, state, and federal regulations for fuel storage, handling, and disposal.
- Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression procedures.
- Assisted with inventory management by tracking stock levels of fuel, oil, snacks, beverages, and other items for sale at the station.
- Enhanced safety measures by routinely inspecting equipment and reporting any malfunctions or potential hazards to management.
- Participated in ongoing training programs for safety regulations, equipment updates, or company initiatives as required.
- Performed routine maintenance tasks such as replacing nozzles or hoses when necessary to maintain optimal pump functionality.
- Assisted disabled or elderly customers with refueling their vehicles upon request according to ADA guidelines.
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Facilitated sales of services and goods.
Cashier
Albertsons Corporation
Alameda, CA
05.2021 - Current
- Conducted regular inspections to ensure a clean and organized station.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Collaborated with fellow attendants to ensure smooth shift transitions and continuous coverage of station responsibilities.
- Supported positive team dynamics among coworkers through effective communication strategies and problem-solving efforts when conflicts arose.
- Provided helpful information to customers regarding fuel types, pricing, vehicle compatibility issues, or station policies as needed.
- Streamlined payment processes through the use of cash registers, card readers, and mobile payment systems for fast transactions.
- Contributed to increased sales by effectively promoting in-store merchandise and special offers to customers.
- Demonstrated commitment to environmental stewardship by adhering to local, state, and federal regulations for fuel storage, handling, and disposal.
- Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression procedures.
- Assisted with inventory management by tracking stock levels of fuel, oil, snacks, beverages, and other items for sale at the station.
- Enhanced safety measures by routinely inspecting equipment and reporting any malfunctions or potential hazards to management.
- Participated in ongoing training programs for safety regulations, equipment updates, or company initiatives as required.
- Performed routine maintenance tasks such as replacing nozzles or hoses when necessary to maintain optimal pump functionality.
- Assisted disabled or elderly customers with refueling their vehicles upon request according to ADA guidelines.
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Facilitated sales of services and goods.
Education
Diploma - General Studies
Alameda H.S./ Royal Sunset
Alameda, CA06.2001
Skills
- Product knowledge familiarity
- Strong work ethic
- Cleanliness and organization
- Patience and empathy
- Quick decision making
- Reliability and punctuality
- Self-motivation and initiative
- Cash handling expertise
- Adaptability and resilience
- Professional appearance
- Sales and upselling techniques
- Conflict resolution techniques
- Basic math
- Interpersonal relationship building
- Fuel dispensing proficiency
- Safety protocol
- Customer service
- ID verification
- Signage maintenance
- Equipment troubleshooting
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
- Customer service and assistance
- Punctual and reliable
- Cleaning and sanitation
- Operating cash register
- Effective communication
- Stocking shelves
- Heavy lifting
- Cash handling
- Cash register balancing
- Stocking
- Sales assistance
- Fuel pumping
- Basic housekeeping
- Inventory counts
- Inventory maintenance
- Window washing
- Opening and closing procedures
Certification
Yearly Environmental Certification for fuel station through Bellshare
Timeline
Cashier
Albertsons Corporation
05.2021 - Current
Fuel Station Attendant
Albertsons Corporation
Diploma - General Studies
Alameda H.S./ Royal Sunset