Kelley Royal
Mesquite,TX
Summary
Dynamic beautician with a strong background in customer service and sales. Proven ability to enhance client satisfaction through personalized beauty experiences and effective decision-making. Eager to contribute to a thriving buisness environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Beautician
Self-employeed
Dallas, TX
02.2023 - Current
- Delivered personalized beauty treatments, giving each client an experience.
- Maintained high standards of cleanliness and sanitation in all procedures.
- Developed client relationships through excellent customer service and work.
- Utilized various haircare products and tools to enhance health and longevity of a hairstyle.
Customer Service Associate Team Leader
Macys Credit And Customer Service
Mesquite, TX
06.2022 - 01.2023
- Assisted team in resolving customer inquiries, complaints, or machine malfunction.
- Monitored each department ensuring productivity and tidiness.
- Implemented process improvements that increased customer service workflows.
- Making sure orders and inventory is sorted and sent out.
Cashier
Walmart
Mesquite, TX
11.2021 - 06.2022
- Monitoring self check-out area, making sure all machines are in order while assisting customers in need.
- Place back returned products from customers.
- Took initiative to improve checkout speed and customer service.
Sales Associate
Champs Sports
Mesquite, TX
03.2021 - 10.2021
- Assisted customers in product selection, giving extraordinary service while uplifting their mood.
- Organized store front and merchandise for a presentable look.
- Make customers feel welcomed entering the store.
Education
High School Diploma -
Dr. John Horn High School
Mesquite, TXCosmetology Hours Completion Program - Cosmetologist
Ogle School Hair And Nails
Dallas, TX11-2025
Skills
- Attention to detail
- Organized
- Appointment scheduling
- Sales and upselling
- Communication
- Decision-making
- Quick Leaner
- Efficient speed
- Salon management
- Staff management
Certification
- Cosmetology, Ogle school Hair and Nails - February 2025-November 2025
Timeline
Beautician
Self-employeed
02.2023 - Current
Customer Service Associate Team Leader
Macys Credit And Customer Service
06.2022 - 01.2023
Cashier
Walmart
11.2021 - 06.2022
Sales Associate
Champs Sports
03.2021 - 10.2021
High School Diploma -
Dr. John Horn High School
Cosmetology Hours Completion Program - Cosmetologist
Ogle School Hair And Nails