Summary
Work History
Education
Skills
Timeline
Generic

Kelley Toner

Andalusia,AL

Summary

Proven professional with extensive experience at Covington County Sheriff's Office, adept in emergency response and relationship building. Demonstrated success in reducing contraband instances and enhancing community trust through effective conflict resolution and safety management. Committed to continuous professional development and excellence in law enforcement.

Work History

Correctional Officer

Covington County Sheriff's Office
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Deputy

Covington County Sheriff's Office
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
  • Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
  • Conducted detailed investigations, gathering essential evidence to support legal proceedings.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Conducted public presentations on various topics related to law enforcement responsibilities or community issues; effectively educating citizens while fostering strong relationships.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Observed jail and inmate activity to maintain order and safety.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Conducted searches of individuals, vehicles and premises.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Carrier

USPS
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.

Education

Red Level School
Red Level, AL

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Policy enforcement
  • Observation
  • Safety
  • Stress tolerance
  • Relationship building and management
  • Emergency management

Timeline

Correctional Officer

Covington County Sheriff's Office

Deputy

Covington County Sheriff's Office

Carrier

USPS

Red Level School

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Kelley Toner