Summary
Overview
Work History
Education
Skills
Timeline
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Kelley  Tyler

Kelley Tyler

Lexington,SC

Summary

Dynamic business leader with a proven track record at Southeast Restaurant Cleaning, LLC, excelling in customer service and strategic planning. Achieved significant revenue growth through innovative marketing strategies and strong vendor relationships. Expert in financial management and team leadership, fostering a collaborative environment that enhances employee performance and client satisfaction.

Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.

Knowledgeable Desired Position with proven background in running successful businesses and driving growth. Leveraged strategic planning and operational excellence to achieve significant milestones. Demonstrated leadership and problem-solving skills to enhance team performance and operational efficiency.

Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.

Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.

Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

31
31
years of professional experience

Work History

Business Owner

Southeast Restaurant Cleaning, LLC
12.2015 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
  • Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
  • Collaborated with local businesses on cross-promotional events that enhanced community engagement.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
  • Introduced loyalty programs to incentivize repeat business from satisfied customers.
  • Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
  • Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
  • Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
  • Conducted regular competitor analysis to stay ahead of market trends as well as continually refining services offered in response.
  • Learned and remained updated on statutory requirements and regulations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.

Property Manager

Stoneburner Properties
10.1994 - 04.2010
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Optimized property management software usage, enhancing operational efficiency.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Facilitated successful acquisition and integration of new properties into management portfolio.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Improved community engagement by organizing tenant appreciation events and feedback sessions.
  • Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Education

Certified Fire Prevention Specialist - Fire Systems & Prevention in Commercial Kitchens

National Fire Protection Association
Kentucky
01.2019

Associate In Real Estate - Real Estate Law & Investments

SC Institute of Real Estate
Columbia, SC
02.1997

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality
  • Relationship building
  • Work Planning and Prioritization
  • Business planning
  • Employee training
  • Team collaboration and leadership
  • Performance improvement
  • Project management
  • Business development
  • Business administration
  • Purchasing and planning
  • Strategic Decision-making
  • Issue resolution
  • Professional networking
  • Budget control
  • Operations management
  • Social media marketing
  • Bookkeeping
  • Quality assurance
  • Cost control and budgeting
  • Staff hiring
  • Sales planning
  • Financial management
  • Sales development
  • Accounting management
  • Negotiation and persuasion
  • Strategic planning
  • Start-up operations
  • Business marketing
  • New business development
  • Policies and procedures development
  • Staff management
  • Negotiation
  • Public speaking
  • Sales strategics
  • Coaching and mentoring
  • Process improvement
  • Financial planning
  • Task delegation
  • Financial administration
  • Vendor relationship management
  • Trends analysis
  • Cost analysis and savings
  • Incident response
  • Regulatory compliance
  • Human resources management
  • Organizational development
  • Staffing oversight
  • Consulting
  • Contract management
  • Resources allocation
  • Talent allocation
  • Employee development
  • Corporate governance
  • Cross-functional team coordination
  • Change management
  • Verbal and written communication
  • Sustainable business models
  • Industry trend tracking
  • Entrepreneurial leadership
  • Innovation management
  • Sales oversight
  • Decision-making
  • Customer service management
  • Team leadership
  • Teamwork and collaboration
  • Marketing strategies
  • Business management
  • Effective leader
  • Scheduling
  • Inventory tracking and management
  • Goal setting
  • Business leadership
  • Sales strategies
  • Performance improvements
  • Employee scheduling
  • Customer retention
  • Desktops, laptops, and mobile devices
  • Financial oversight
  • Records organization and management
  • Administrative management
  • Organizational structuring
  • Direct sales
  • Staff training/development
  • Data analysis
  • Cost control
  • Data management
  • Sales tracking
  • Operations oversight
  • Inventory management
  • Business growth initiatives
  • Calendar management
  • Process improvements
  • Hiring and onboarding

Timeline

Business Owner

Southeast Restaurant Cleaning, LLC
12.2015 - Current

Property Manager

Stoneburner Properties
10.1994 - 04.2010

Certified Fire Prevention Specialist - Fire Systems & Prevention in Commercial Kitchens

National Fire Protection Association

Associate In Real Estate - Real Estate Law & Investments

SC Institute of Real Estate
Kelley Tyler