Kelley Underwood-Williams
Hertford,NC
Summary
Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations. Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
37
37
years of professional experience
Work History
RN Unit Coordinator
Sentara Norfolk General Hospital
Norfolk, VA
06.2008 - Current
- Care for cardiac patients that have had cardiac catheterizations, EP procedure, TEEs, cardioversions, and post-surgical lungs, TAVRs and TMVRs.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Actively participated in quality improvement initiatives within the department.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Maintain Code carts, Airway boxes, Trach bags and Eyewash stations.
- Help with moral and retention by listening to /talking with staff, maintaining "Kudos" boards and birthday boards.
RN Floor Nurse and Charge Nurse
Sentara Virginia Beach General Hospital
Virginia Beach, VA
07.1991 - 06.2008
- Supervised CNAs and other staff delivering care in setting by coaching and supporting.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Ensured accurate documentation of patient records according to hospital policy.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Communicated with nursing personnel to enforce procedures, policies and regulations.
- Provided patient care plans in accordance with physician orders and established nursing protocols.
- Responded to medical emergencies promptly and provided life-saving interventions when necessary.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Communicated effectively with all levels of personnel within the healthcare setting regarding patient care issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Registered Nurse
Shore Memorial Hospital
Nassawadox, VA
06.1988 - 07.1991
- Administered medications, tracked dosages, and documented patient conditions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Learned a lot as a new nurse.
- Cared for med-surg patients, orthopedic patients, and cancer patients.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ07-2016
Associate of Science - Nursing
Tidewater Community College / Eastern Shore Comm.C
Norfolk, VA05-1988
High School Diploma -
Northampton High School
Eastville, VA06-1986
Skills
- Patient assessment
- Patient education
- Critical thinking
- Team collaboration
- Mentorship training
- Verbal and written communication
- Quality improvement
- Care quality evaluation
- Attention to detail
- Team building
- CPR certification
- ACLS Certification
References
References available upon request.
Timeline
RN Unit Coordinator
Sentara Norfolk General Hospital
06.2008 - Current
RN Floor Nurse and Charge Nurse
Sentara Virginia Beach General Hospital
07.1991 - 06.2008
Registered Nurse
Shore Memorial Hospital
06.1988 - 07.1991
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Tidewater Community College / Eastern Shore Comm.C
High School Diploma -
Northampton High School
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