Kelley Wallace
Fairlee,VT
Summary
Customer oriented sales professional, successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in daily operations and customer care. Successful at motivating and developing customer relationships to drive profitability in highly competitive environment.
Overview
15
15
years of professional experience
Work History
Area Manager
Performance Food Group Co
Burlington, VT
06.2018 - 10.2024
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Created detailed proposals for prospective clients, outlining services provided and pricing structures.
- Responded promptly to inquiries from customers via email or phone calls.
- Developed sales strategies and identified potential customers.
- Established long-term relationships with key contacts at client companies.
- Participated in regular training sessions on new products, services, and industry trends.
Sales Consultant
UniFirst
Lebanon, NH
11.2015 - 06.2018
- Conducted market research to identify new business opportunities.
- Performed cold calls to prospective customers to introduce company offerings.
- Created customized presentations for potential customers based on their requirements.
- Assisted in developing sales strategies and setting targets for different accounts.
- Maintained accurate records of all sales activities in the CRM system.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Assessed, evaluated and prepared complex bids proposals for submission to potential clients.
General Manager
Melaza Bistro
Woodstock, VT
02.2010 - 11.2015
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
- Collaborated with chefs to develop menus for special events, corporate functions, weddings.
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
Licensed Esthetician -
Keener Beauty Academy
Skills
- Relationship building and management
- Business development and planning
- Interpersonal and communication skills
- Helpful and Service-oriented
- Multitasking and organization
- Superior time management
- Customer account management
- Quick and reliable in responsiveness
Timeline
Area Manager
Performance Food Group Co
06.2018 - 10.2024
Sales Consultant
UniFirst
11.2015 - 06.2018
General Manager
Melaza Bistro
02.2010 - 11.2015
Licensed Esthetician -
Keener Beauty Academy
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