KELLEY CLOUGHLY
Summary
Retired Army NonCommissioned Officer. A professional leader, detail oriented and a stellar performer. Excellent work habits and attention to detail. Determined, proactive and excellent motivator. The ability to train and lead others. I do have a military secret clearance.
Overview
18
18
years of professional experience
Work History
Director of Human Resources
Front Steps
04.2023 - Current
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
HR Onboarding Tier II
Seneca Resources
10.2021 - 04.2022
- This was a 6 month remote contract.
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Onboarded new temps by entering employee information into systems.
- Handled 25 or more calls per day to address customer inquiries and concerns.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Responded to customer calls and emails to answer questions about products and services.
- Engaged in learning and development opportunities to promote continued performance improvement.
Operations Manager, Enviromental Services
Ascension Hospital TouchPoint
07.2021 - 11.2021
- Participate in recruitment and staff selection
- Create staff schedule
- Assign established work area and project duties
- Assign equipment to staff, monitor equipment use
- Effective supervision over Housekeepers, floor techs and trash techs. Maintaining safe work environment and proper PPE worn
- Develop and maintain employees files
- Written disciplinary actions and counseled associates
- Multi tasks and established priorities of the work day
- Ensuring proper sanitization chemicals are used, ordered and proper stocking of chemicals
- Motivate associates during morning huddles, going over our HCAP scores and creating ideas to improve them.
Human Resource Operations Assistant
Providence Ascension Hospital
10.2019 - 06.2021
- Prepared monthly, weekly and daily logs using Microsoft Office Suite
- Processing i9 forms and audits
- Preparing all HR paperwork for new hires
- Completed Manage hire forms
- Managed the badging system
- Worked in PeopleSoft
- Answered and directed outbound and inbound phone calls per day.
- Assisted with on-boarding process of new hires
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, and bookkeeping.
- Tracked various statistics and kept detailed records to support human resources department.
- Kept employees filling system
Human Resources Generalist
Permian Lide
03.2018 - 09.2019
- Managed the onboarding process for all hires, including approving background checks,collecting documentation, conducting new hire orientations, I9 compliance, and ensuring all employees complete training and policy agreements.
- Provided direction and guidance to other staff on Human Resource activities, to include: Employee relations, employee activities, attendance, disability, records management, and Policy and procedures.
- Processed our weekly payroll. I managed weekly Time Off Request for employees and processed them for sick or vacation time.
- Worked in ADP and Quick books for all HR functions. I work closely with the plant manager, safety and quality control.
- Handle all disciplinary actions and submit all paperwork to our corporate office. Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Sr. Human Resources Manager
KelleyJewels.com
10.2015 - 02.2018
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
- Provided human resource guidance to management and employees in reference to FMLA, benefits, workers compensation, 401K and OSHA compliance.
- Conducted new hire employee and Benefits orientation.
- I9, E-Verify.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Human Resource Sergeant
Army
01.2012 - 06.2014
- Responsible for managing the strength and accountability of over 300 personnel.
- Supervised 3 Junior Soldiers for the health, welfare, discipline and the quality of life.
- Ensured timely processing of evaluations, personnel and legal actions.
- Processed leave and pay related activity within the Battalion.
- Deployed to Kuwait as the postal NCO in 2012 and was responsible for insuring all daily tasks were handled properly and within the proper guidelines.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Investigated issues and problems and drafted responses to urgent requests.
Human Resource Sergeant
Army
11.2009 - 01.2012
- Administrative NCO to the Chief of Staff for the Transportation commandant.
- Responsible for personal transactions, managing schedules and calendars.
- Managed the Unit Status report for both Ft Lee and Ft Eustis.
- Acted as the Regimental Operations and Plans NCO for the transportation Corps.
- Supervised 2 Soldiers to ensure proper daily procedures were complete.
- Insured proper handling of classified documents and kept staff informed of all policy and regulations.
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
- Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.Collaborated with other administrative team members, human resources and the finance department on special projects and events.
Human Resource Sergeant
Army
11.2006 - 11.2009
- Supervised and performed administrative functions in support of the Battalion.
- Maintaing Officer and Enlisted records and processing personnel actions pertaining to the Service member and their families.
- Responsible for managing strength and accountability over 300 personnel.
- Processing evaluations and legal actions.
- Maintained all files and documents within the Battalion.
- Facilitated and overseen promotion boards and all EMILPO actions.
- Updated the Battalion policy book and enforced proper handling of daily tasks per the Army regulations.
Education
Associate of Arts - Business Administration And Management
Remington College
Fort Worth, TX2017
BBA - Human Resources
Strayer University
Cedar Hills, TXSkills
- Microsoft Office
- Employment law knowledge
- Benefits administrator
- Interviewing expertise
- Adobe Photo Shop
- Hiring and retention
- Benefits administrator
- New hire orientation
- HR ADP
- One Note for Organization
- Quick Books
- Member of SHRM
- Employee relations
- Payroll expertise
Timeline
Director of Human Resources
Front Steps
04.2023 - Current
HR Onboarding Tier II
Seneca Resources
10.2021 - 04.2022
Operations Manager, Enviromental Services
Ascension Hospital TouchPoint
07.2021 - 11.2021
Human Resource Operations Assistant
Providence Ascension Hospital
10.2019 - 06.2021
Human Resources Generalist
Permian Lide
03.2018 - 09.2019
Sr. Human Resources Manager
KelleyJewels.com
10.2015 - 02.2018
Human Resource Sergeant
Army
01.2012 - 06.2014
Human Resource Sergeant
Army
11.2009 - 01.2012
Human Resource Sergeant
Army
11.2006 - 11.2009
Associate of Arts - Business Administration And Management
Remington College
BBA - Human Resources
Strayer University
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