Judy Augustine
Opelousas,LA
Summary
Compassionate healthcare professional with extensive expertise in patient care, adept at building rapport and conducting thorough assessments. Demonstrated ability to apply clinical knowledge effectively, ensuring high-quality treatment and support. Strong collaborator with a commitment to teamwork in delivering optimal patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Opelousas General Hospital
Opelousas, LA
07.2022 - 10.2024
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
- Maintained records of patient information, test results and lab activities in accordance with established protocols.
- Assisted physicians and nurses with various procedures related to phlebotomy.
- Prepared collection containers, needles and other supplies needed for specimen collection.
- Labeled collected specimens accurately according to protocol.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
Medical Assistant
Southwest Primary Health Care
Opelousas, LA
02.2017 - 03.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
Laboratory Assistant
Opelousas General Hospital
Opelousas, LA
01.2005 - 12.2016
- Prepared and maintained phlebotomy equipment, including needles, tourniquets, gauze, cotton balls, and other supplies.
- Collected blood specimens for laboratory analysis according to established procedures.
- Observed universal safety precautions in order to prevent exposure to infectious diseases.
- Ensured that all paperwork was completed correctly and submitted promptly to the laboratory for processing.
- Managed multiple tasks simultaneously while maintaining accuracy in collecting samples from patients.
- Demonstrated excellent customer service skills while interacting with patients and families.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Education
Computer Programming
Southern Community College
Opelousas, LA03-1991
Phlebotomy License
Southern Technical College
Opelousas, LA03-1991
Skills
- Emergency Readiness Assistance
- Healthcare Coordination
- Basic patient care
- Collecting medical samples
- Taking and tracking vital signs
- Vital signs monitoring
- Replenishing supplies
- Phlebotomy
- Patient registration
- Technical support
- Patient admissions
- Phlebotomy procedures
- Documentation Management
Certification
- Phlebotomy License
- Computer Program
Timeline
Emergency Room Technician
Opelousas General Hospital
07.2022 - 10.2024
Medical Assistant
Southwest Primary Health Care
02.2017 - 03.2019
Laboratory Assistant
Opelousas General Hospital
01.2005 - 12.2016
- Phlebotomy License
- Computer Program
Computer Programming
Southern Community College
Phlebotomy License
Southern Technical College
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