Kelli Arguelles

Pre-Checked patient's eligibility before scheduled appointments

• Navigated through multiple online systems to obtain documentation.
• Provided timely follow up with payers regarding payment status of claims.

Verified insurance benefits and billing

Create and present treatment plans to patients

Collect and post payments from both parties

Handled the daily payments and closed terminal

Created insurance claims and billed insurance companies

organized and completed aging reports

prepared patients statements and collected payments

• Scheduled tests, lab work or x-rays for patients based on physician orders.
• Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.
• Monitored and tracked the status of pending insurance verifications and authorizations.

• Developed and implemented strategies for reducing risk exposures and maximizing profitability.
• Fostered relationships with customers to expand customer base and retain business.
• Conducted periodic audits of policy documents to ensure accuracy of information maintained.
• Sought out new clients and developed clientele by networking to find new customers.

• Issued work schedules, duty assignments and deadlines for office or administrative staff.
• Researched and prepared reports required by management or governmental agencies.
• Answered incoming phone calls, routing to appropriate parties throughout office.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.