Summary
Overview
Work History
Education
Skills
Timeline
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KELLI BECKER

BRISTOL,INDIANA

Summary

I have spent over 30 years helping patients and clients get the best care and customer service possible. I am looking to pursue new areas and learning experiences. I would like to find a position that utilizes skills I have acquired over the years and outside the medical industry.

Professional Center Operations Manager with proven track record in optimizing center performance and operational efficiency. Skilled in team leadership, process improvement, and resource management, driving consistent results through effective collaboration and adaptability. Known for strong problem-solving abilities and capacity to thrive in dynamic environments, ensuring smooth operations and high standards of service delivery.

Overview

33
33
years of professional experience

Work History

Center Operations Director

Concentra
08.2018 - 05.2025
  • Managed location in Northern Indiana since being acquired by Concentra
  • Managed staff multiple location at one time
  • Oversaw recruitment and training of new staff
  • Proven ability to successfully manage day-to-day operations
  • Monitored and maintained inventory
  • Able to navigate all software platforms utilized at the Center level
  • Maintained GAS program in South Bend Indiana by running Orthopedic Clinic twice a month
  • Continued to develop and nurture new relationships with clients in South Bend Market
  • Purchased by Concentra in 2018

Center Manager

U.S. HealthWorks
10.2008 - 08.2018
  • Maintained checkbook and responsible for AP
  • Involved in Marketing of U.S. HealthWorks local Market
  • Scheduled and staffed onsite programs such as Flu Shots Audiograms and Wellness
  • Organized and Implemented RServices at location in Elkhart
  • Managed staff multiple locations
  • Opened and managed 4 Work Site locations
  • Work Site in Goshen transitioned to a standalone clinic in 2014
  • Managed U.S. HealthWorks location and work site in Fort Wayne for 2 years
  • Built and maintained local industry relations with Safety and HR Managers
  • Facilitated employee training to keep staff at optimal knowledge levels
  • Maintained equipment calibrations on an annual basis
  • Assisted with training for new Acquisitions
  • Involved in the budget process each year
  • Recruited and trained new employees
  • Facilitated PT Coverage for Clinicians
  • Purchased by U.S. HealthWorks in 1998

Exercise Physiologist

Center for Physical Therapy
08.1992 - 10.2008
  • Tracked and documented progress towards established treatment plan goals
  • Conducted patient care screening to support physical therapist treatment planning
  • Designed exercise programs and monitored patients for Work Hardening/Conditioning Program
  • Designed and Implemented Ergonomics Programs for Companies including employee and staff training
  • Worked several years assisting area Sales in Elkhart and Goshen
  • Continued utilizing PT degree assisting with Ergonomic assessments
  • Obtained authorization and scheduled appointments for Diagnostic Procedures and Referrals for Specialists
  • Purchased by U.S. HealthWorks in 1998

Education

Bachelor of Science - Exercise Science and Wellness, Adapted Physical Education

Ball State University

Associate of Applied Science - Physical Therapist Assistant

Michiana College

Skills

  • Operational productivity
  • Health and safety oversight
  • Appointment management
  • Resource coordination

Timeline

Center Operations Director

Concentra
08.2018 - 05.2025

Center Manager

U.S. HealthWorks
10.2008 - 08.2018

Exercise Physiologist

Center for Physical Therapy
08.1992 - 10.2008

Associate of Applied Science - Physical Therapist Assistant

Michiana College

Bachelor of Science - Exercise Science and Wellness, Adapted Physical Education

Ball State University

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KELLI BECKER