Kelli E Monk
Oak Ridge,United States
Summary
With a diverse background encompassing various job roles, consistently demonstrating willingness to take on new tasks and embrace learning opportunities. From serving as a switchboard operator to managing scheduling for a doctor's office, and counseling troubled teens at an in-house treatment facility, successfully accomplished a wide range of responsibilities. In addition to experience working with the elderly and children, strongly believe that skills and expertise will make a valuable asset to any team. Thoroughly enjoy collaborating with others, equally confident in handling independent tasks. Embarking on a new and long-term career, excited to contribute as a valuable member of any team. Skill set includes exceptional time management, strong organizational abilities, effective planning and implementation, adaptability, problem-solving prowess, and a collaborative mindset.
Overview
2025
2025
years of professional experience
Work History
Victim Advocate and DCS Liaison
YWCA Oak Ridge
- Helped families of Domestic Violence that are involved with the Department of Children’s Services to move forward from their abuser and keep their children in the home
Mobility Mentor
YWCA Knoxville and the Tennessee Valley
04.2022 - 01.2025
- Established mentorship programs for improved collaboration and knowledge sharing.
- Developed individualized learning plans for enhanced skill development.
- Facilitated open discussions to promote self-awareness and personal reflection.
- Fostered personal growth by providing guidance and support to mentees.
- Designed assessment tools to measure progress and set future goals.
ISS Attendant
Roane County Schools
08.2021 - 02.2022
- As the ISS attendant I monitored students that were in the school suspension classroom to make sure they were doing the work to a level of satisfactory completion
Counselor
Helen Ross McNabb
03.2021 - 07.2021
- My job was to provide services for at risk youth and adults
- I provided services such as helping make medical appointments, help school aged children with school related issues as well as help with various home problems
Home Visitor
Mid-East Community Action Agency
08.2018 - 12.2020
- As a home visitor I traveled Roane County teaching children in their home
- I developed lessons, charted their health information, and provided various services to the family
Family Intervention Specialist
Omni Community Health
01.2017 - 03.2018
- As a Family Intervention Specialist I traveled East Tennessee providing services for families that are in some way involved with the Department of Child Services
- I conducted various classes such as anger management, parenting, domestic violence, as well as identifying services that families can access in the community
Substitute Teacher
Roane County Schools
08.2016 - 01.2017
- I substituted at various Roane County Schools, from elementary to middle school
- My job was to follow instructions of teachers as well as attend to student’s needs
Teacher
Nanny's Educare
06.2014 - 07.2016
- As the lead teacher in the two-year-old classroom, I was responsible for the planning and implementation of daily activities
- I designed lessons, projects, and various activities centered around enhancing children's learning while still having fun
- It was also my responsibility to begin and encourage lavatory training
- Communication with parents, students, other teachers, and management staff were also a major part of my job and we were in constant contact with one another
Activities Director
Life Care Center of Morgan County
10.2012 - 05.2014
- My role as activities director was to plan and implement group as well as individual activities to enhance the lives of residents
- I was responsible for attendance in management meetings, family meetings, as well as individual meetings with the residents
- I was in charge of planning community outings and events
- I was also in charge of daily charting for resident’s participation, interests, and available activity levels
Medical Records
Internal Medicine West
01.2004 - 01.2007
- My role in medical records was to file paperwork for the doctors in the practice
- That role shifted as I became more seasoned in the office
- I learned scheduling, as well as the phone switchboard system among various other roles in the office
Education
Bachelor of Science - Child Development and Family Services
01.2009
GPA: 3.0
Skills
- Time management
- Balance
- Organization
- Planning
- Implementation
- Adaptability
- Problem solving
- Collaboration
- Documentation and reporting
- Victim advocacy
- Case management
- Client confidentiality
- Mental health awareness
- Professional boundaries
- Victim intake services
- Client advocacy
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Case documentation
- Self motivation
- Goal setting
- Professionalism
- Motivational interviewing
- Child development
Timeline
Mobility Mentor - YWCA Knoxville and the Tennessee Valley
04.2022 - 01.2025
ISS Attendant - Roane County Schools
08.2021 - 02.2022
Counselor - Helen Ross McNabb
03.2021 - 07.2021
Home Visitor - Mid-East Community Action Agency
08.2018 - 12.2020
Family Intervention Specialist - Omni Community Health
01.2017 - 03.2018
Substitute Teacher - Roane County Schools
08.2016 - 01.2017
Teacher - Nanny's Educare
06.2014 - 07.2016
Activities Director - Life Care Center of Morgan County
10.2012 - 05.2014
Medical Records - Internal Medicine West
01.2004 - 01.2007
Victim Advocate and DCS Liaison - YWCA Oak Ridge
Middle Tennessee State University - Bachelor of Science, Child Development and Family Services
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