Kelli Blakeney

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Expanded client base through networking events, maintaining a high level of customer service and professionalism.
• Consistently exceeded quarterly sales targets through diligent follow-up, persuasive negotiation, and focus on client needs.

Self-Employed Residential Services Specialist
City, State • [Dates of Employment]
Provided a range of in-home and on-site services to support clients, including seniors and busy homeowners.

• Performed home maintenance tasks including repairs, yard maintenance, power washing, pet service or errands. Coordinated contractors when necessary.
• Delivered in-home technology support (Wi-Fi setup, smart devices, computers, etc.).
• Helped elderly clients with any home projects or daily living necessities to improve comfort, integrity and independence.

• Supervised day-to-day operations to meet performance, quality and service expectations.

Assistant Manager – Optometry Clinic
Clinic Name • City, State • [Dates of Employment]
Supported daily operations of a busy optometric practice, ensuring high-quality patient care, efficient workflow, and team coordination.

• Supervised front desk staff, trained new employees, and assisted with scheduling and performance reviews.
• Coordinated patient flow, appointment scheduling, and insurance verification to maintain clinic efficiency and minimize wait times.
• Managed inventory and supply ordering for optical products, lenses, and medical equipment.
• Provided exceptional patient service, addressing questions about prescriptions, eyewear, billing, and post-visit care.