Kelli Boland
Vidor,TX
Summary
Registered nurse with 20 years of home health and hospice experience in all levels of nursing including field nurse, case management, director of nursing, quality assurance and currently dual certified with Home Care Coding Specialist Diagnosis HCS-D and Home Care Clinical Specialist-Oasis HCS-O.
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Care Oasis and Coding Specialist
Amedisys
09.2023 - Current
- Review outpatient records and interpret documentation to identify diagnoses and procedures.
- Analyze coding data to ensure compliance with healthcare regulations and standards.
- Develop and implement efficient coding processes to enhance documentation accuracy.
- Apply official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
- Utilize active listening, interpersonal, and telephone etiquette skills when communicating with others.
QA Coordinator
Choice Healthcare
02.2022 - 07.2022
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficiency and reduce errors.
- Reviewed clinician documentation to determine if interventions were implemented while meeting patient's goals and to monitor employee performance and billing cycle while maintaining compliance and state regulations.
- Developed and implemented quality assurance protocols to enhance compliance with regulatory standards.
QA Coordinator/Assistant Director of Nursing
Amed Home Health
11.2019 - 02.2022
- Gathered and organized materials to support operations.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Trained new employees and existing employees and implemented changes to improve work behavior and tactics that directly impact the agency and it's success.
RN Case Manager
Riceland Home Health
08.2018 - 11.2019
- Conducted comprehensive assessments to develop individualized patient care plans.
- Educated patients and families on disease management, medication adherence, and health maintenance strategies.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Monitored patients' progress, adjusting care plans based on evolving needs and feedback.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Coordinated interdisciplinary team meetings to enhance patient outcomes and communication.
PRN/RN Case Manager
Altus Homecare
01.2016 - 08.2018
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Educated patients and caregivers on healthcare protocols and processes.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Director of Nursing
Altus Homecare
01.2014 - 01.2016
- Directed nursing operations, ensuring compliance with state regulations and quality standards.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Led staff training programs, improving team competencies and patient outcomes.
- Mentored nursing staff, fostering professional development and encouraging adherence to best practices.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to patient needs.
Assistant Director of Nursing
Altus Homecare
08.2013 - 01.2014
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Case Manager
New Century Hospice
07.2012 - 08.2013
- Educated patients and caregivers on end of life care with focus on keeping patient comfortable and improving their quality of life as much as possible.
- Collaborated with other healthcare professionals as part of an interdisciplinary team.
- Provided direct patient care using comfort and support during end of life care assessing their needs, managing symptoms, pain management, family support, and crisis intervention while demonstrating compassion, strong communication skills, and empathy.
RN Case Manager
Medi Homecare
03.2011 - 07.2012
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Educated patients and caregivers on healthcare protocols and processes.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
PRN/RN
Cypress Glen East Nursing and Rehabilitation
09.2010 - 03.2011
- Performed comprehensive range of clinical functions in a long term residential facility, specializing in geriatric care and assistance. Assessed patient's conditions, administered medications, maintained patient charts and responded to medical emergencies.
Education
Associate of Applied Science - Registered Nurse
Lamar State College Port Arthur
Port Arthur, TX08-2010
Skills
- Compliance Reporting
- Best Practices and Standards
- Analyzing Records
- Home Care Specialist ICD-10 coding
- Knowledgeable in multiple EMR's including Kinnser, and Homecare Homebase
- Knowledgeable in Word and Excel
- Policy and Procedure Implementation
- Data Collection Processes
- Quality Improvement Implementation
Certification
Home Care Coding Specialist-Diagnosis (HCS-D)
Home Care Clinical Specialist-Oasis (HCS-O)
Timeline
Home Care Oasis and Coding Specialist
Amedisys
09.2023 - Current
QA Coordinator
Choice Healthcare
02.2022 - 07.2022
QA Coordinator/Assistant Director of Nursing
Amed Home Health
11.2019 - 02.2022
RN Case Manager
Riceland Home Health
08.2018 - 11.2019
PRN/RN Case Manager
Altus Homecare
01.2016 - 08.2018
Director of Nursing
Altus Homecare
01.2014 - 01.2016
Assistant Director of Nursing
Altus Homecare
08.2013 - 01.2014
RN Case Manager
New Century Hospice
07.2012 - 08.2013
RN Case Manager
Medi Homecare
03.2011 - 07.2012
PRN/RN
Cypress Glen East Nursing and Rehabilitation
09.2010 - 03.2011
Associate of Applied Science - Registered Nurse
Lamar State College Port Arthur