Kelli Bolton
Dallas,TX
Skills
- New Account Set-up and Maintaining Existing Accounts
- Outside-The-Box Thinker While seeing Necessary Details
- Document Organization
- Build and Maintain Client Relationships & Rapport Building with all Clients
- Point of Contact for all Clients and Potential Clients
- Documentation of all Client Interaction and Maintaining Records to Adhere to Compliance Regulations
- Financial Research
- Client Financial History and Information for eMoney WealthVision Financial Planning
- Salesforce CRM
- Receiving and Executing Trades
- Preparing Proposals for Financial Planning Needs as well as Insurance and Annuity Needs
- Personnel Management
- Microsoft Office
- Interpersonal Communication
- MS Office
Overview
24
24
years of professional experience
5
5
Certificate
Certification
- FINRA License -
- Series 7
- Series 66
- Series 6
- Series 63
Life & Health Insurance
Additional Information
Licensed financial professional with over 20 years experience across various platforms with some of the largest broker-dealers who has exceptional people skills & discernment and who builds and maintains client relationships. Has operated in front as well as behind the scenes which has helped develop the ability to see the industry from both sides. Has been on national teams to speak at both national & regional sales conferences as well as work with the home offices as they build relationship with their sales/advisors & their advisor support staff nationwide.
A highly skilled and motivated professional who will be an asset to any practice in a leadership position. An excellent team builder who leads with compassion and strength.
Work History
Director of Client Services
Adams Wealth Management
08.2016 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handle all client requests, trading, portfolio changes, investment changes and financial research
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Developed new employees and on-going performance assessment of current employees.
- Managed existing and developed new client relationships, identifying risk and growth opportunities.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
Financial Advisor
Voya Financial
04.2015 - 08.2016
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
- Facilitated new client onboarding process and investment account setup.
Financial Advisor
USAA
07.2014 - 02.2015
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed comprehensive retirement planning strategies to help clients maximize retirement savings.
Client Services
Lincoln Financial Management
11.2012 - 06.2014
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Scheduled and attended meetings with clients and prospective clients as requested.
Associate Financial Representative
Northwestern Mutual Financial Network
07.1999 - 01.2010
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Received customer applications and followed up with clients to obtain missing information before submission.
- Created and implemented business and marketing plans to drive growth.
- Created accurate financial documents to present to senior leadership and minimize financial discrepancies.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Prepared contracts and related documentation according to strict standards.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
Summary
Professional and encouraging Director who is FINRA licensed and an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated financial professional who is skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Education
Some College (No Degree) - Business
Capella University
Minneapolis, MNCertified Life Coach - Life Coaching
ICF-International Coaching Federation
Dallas, TX08.2024
Life Coaching Certification - Life Coaching
ICCI
Plano, TX12.2023
Worship Producer
Production manager for large and small religious organizations. Supervise sound technicians, lighting technicians, singers and musicians while working with organization staff members and team leaders. Created and produced dramatic presentations while collaborating with creative teams to create overall aesthetic and performances-both weekly services and special large productions. Proficient in ProPresenter, sound board and mixing for both broadcast and live. Programming light boards and media content. Program and execute signage as well as troubleshooting audio and technical issues when under severe time constraints. Oversee and produce productions consisting of over 100 cast members- from lighting, staging, special effects, sound, costuming, stage and set design and construction, casting, rehearsals, musicians and singers and all volunteers on production crew.
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