KELLI BRAZZEL
Alexandria,LA
Summary
Driven and resourceful administrative professional with 35+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant to the President
Brazzel Wealth Management
09.2022 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Provided exceptional customer service to clients, addressing inquiries promptly and professionally.
- Demonstrated professionalism in all aspects of the role, maintaining a consistently positive attitude and fostering productive working relationships with colleagues and partners.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Assisted with budget management by tracking expenses, processing invoices, and generating financial reports for the President''s review.
Owner
Robbie G's
05.2019 - 09.2022
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and developed team members.
Restaurant Partner
Raising Cane's Chicken Fingers
12.2009 - 01.2020
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 40 team members.
Education
Child And Family Studies
Univeristy of Lousiana
Lafayette, LAPsychology
Northwestern State University
Natchitoches, LASkills
- Expense Reporting
- Meticulous Attention to Detail
- Executive Support
- Document Preparation
- Advanced multitasking
- Customer service orientation
- Problem-solving abilities
- Budget management
- Staff Management
Affiliations
- Rotary of Alexandria
Certification
Servsafe Certified
Timeline
Administrative Assistant to the President
Brazzel Wealth Management
09.2022 - Current
Owner
Robbie G's
05.2019 - 09.2022
Restaurant Partner
Raising Cane's Chicken Fingers
12.2009 - 01.2020
Child And Family Studies
Univeristy of Lousiana
Psychology
Northwestern State University
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