Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kelli Brown

Summary

Well-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Dedicated to continuous learning and collaboration, offering strong problem-solving abilities and excellent communication skills in dynamic team environments.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Elite Cannabis
01.2025 - 09.2025
  • Facilitated OMMA account creation for patients, maintaining accuracy and full regulatory compliance.
  • Streamlined inventory management by organizing stock and optimizing product displays, ensuring consistent product availability and enhancing customer satisfaction
  • Delivered personalized product recommendations fostering strong customer relationships while ensuring adherence to medical and legal regulations.

Crew Leader

Mazzios Italian Eatery
01.2024 - 02.2024
  • Engaged with customers to assess their needs and create a welcoming environment, resulting in increased loyalty and repeat visits
  • Optimized order processing by effectively communicating with kitchen staff and collaborating with team members to maintain a clean, organized workspace, resulting in faster service times and enhanced operational efficiency
  • Monitored inventory levels and assisted with restocking, helping to reduce stock shortages and improve product availability.
  • Processed cash transactions accurately, ensuring efficient service and maintaining financial integrity.


Customer Service Representative

MidFirst Bank
12.2019 - 07.2022
  • Delivered outstanding service to both new and existing customers, boosting client retention and building lasting relationships
  • Assessed clients' financial needs to recommend customized banking solutions, leading to significant increases in customer satisfaction
  • Assisting with daily reporting and balancing activities
  • Collaborated with team members to improve service processes and enhance customer satisfaction.
  • Utilized CRM software to track customer issues and streamline communication channels.

Personal Assistant

Sola Enterprises
08.2016 - 12.2019
  • Developed and maintained filing systems, improving document retrieval efficiency by streamlining processes.
  • Oversaw calendar management and scheduling for executive leadership, maximizing efficient use of time.
  • Organized travel arrangements, streamlining itineraries to improve productivity and minimize expenses.
  • Collaborated with multiple departments to synchronize schedules, promoting effective communication and teamwork across teams.

Education

High School Diploma -

Francis Tuttle Technology Center
Oklahoma City, OK
05-2015

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Conflict Resolution
  • Client Relations
  • Appointment scheduling
  • Administrative support
  • Data entry
  • Call center operations

Interests

  • Crafting and DIY Projects
  • Creative Writing
  • Travel
  • Photography

Timeline

Sales Consultant

Elite Cannabis
01.2025 - 09.2025

Crew Leader

Mazzios Italian Eatery
01.2024 - 02.2024

Customer Service Representative

MidFirst Bank
12.2019 - 07.2022

Personal Assistant

Sola Enterprises
08.2016 - 12.2019

High School Diploma -

Francis Tuttle Technology Center

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