Kelli Clark
Jackson
Summary
Medical Office Assistant with 3+ years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.
Overview
26
26
years of professional experience
Work History
Certified Medical Assistant
KD Women's Care
04.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Surgery Scheduling and Authorizations
Medical Assistant
Our Lady of Bellefonte
09.2014 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with procedures, including preparing the procedure room and sterilizing instruments.
- Surgery Scheduling and Authorizations
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Dr. Kelsey James
02.2006 - 09.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with procedures, including preparing the procedure room and sterilizing instruments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Administered medications and injections as prescribed,
- Surgery Scheduling and Authorizations
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Surgery Scheduling and Authorizations
Medical Assistant/Office Manager
Dr. Seth Dashe/Dr. Kelsey James
01.2003 - 02.2006
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Oversaw accounting, budgeting, and financial reporting.
Medical Assistant
Dr. Seth Dashe
01.1999 - 01.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Surgery Scheduling and Authorizatons
- Answered telephone calls to offer office informr
Education
Associate of Applied Science - Medical Assistant
Huntington Junior College
Huntington, WV01-1999
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Patient documentation
- Sterilization techniques
- Time management
- Attention to detail
- Multitasking and organization
Timeline
Certified Medical Assistant
KD Women's Care
04.2020 - Current
Medical Assistant
Our Lady of Bellefonte
09.2014 - 04.2020
Medical Assistant
Dr. Kelsey James
02.2006 - 09.2014
Medical Assistant/Office Manager
Dr. Seth Dashe/Dr. Kelsey James
01.2003 - 02.2006
Medical Assistant
Dr. Seth Dashe
01.1999 - 01.2003
Associate of Applied Science - Medical Assistant
Huntington Junior College
Similar Profiles
Logan LeeLogan Lee
Patient Access Rep at Women's Care Florida, The Women's Centre For ExcellencePatient Access Rep at Women's Care Florida, The Women's Centre For Excellence
Janeth MartinezJaneth Martinez
Charging Specialist at Women's Care Florida, The Women's Centre For ExcellenceCharging Specialist at Women's Care Florida, The Women's Centre For Excellence
CHRISTINA CRESPOCHRISTINA CRESPO
Patient Access Representative at Women's Care Florida, Partners In Women's HealthPatient Access Representative at Women's Care Florida, Partners In Women's Health
TAYLOR MARCUSSENTAYLOR MARCUSSEN
Customer Service Representative at MISSISSIPPI 811, INC.Customer Service Representative at MISSISSIPPI 811, INC.
Heather PesiganHeather Pesigan
Registered Nurse at HCA Florida Memorial HospitalRegistered Nurse at HCA Florida Memorial Hospital