Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Kelli Cockrell

Excelsior Springs,MO

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on communication, problem-solving, and multitasking, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Provost

Westminster College
06.2025 - Current
  • Coordinate executive schedules and prioritize tasks to enhance productivity and time management.
  • Develop and maintain efficient filing systems, improving document retrieval processes.
  • Assist in preparing reports, enhancing overall communication effectiveness.
  • Handled confidential and sensitive information with discretion and tact.
  • Track and manage requirements associated with Faculty

Customer Support Specialist

Maxam Equipment
05.2023 - 05.2025
  • Coordinated shipping schedules and deliveries for domestic and international shipments
  • Established inventory control policies and procedures to mitigate risk and loss
  • Analyzed inventory trends to forecast future purchasing needs
  • Participated in completion of quarterly and annual physical inventory counts
  • Professional and concise communication with vendors and customers and co-workers
  • Utilized multi-line phone system to direct calls to appropriate departments seamlessly

Medical Secretary

Hannibal Regional Healthcare System
01.2022 - 06.2022
  • Greeted patients and visitors to determine needs and direct accordingly
  • Facilitated patient registration and collected accurate demographic information
  • Scheduled patient appointments in EMR system
  • Performed general administrative tasks such as copying documents, faxing orders and sending emails
  • Filed electronic health records, while maintaining strict confidentiality, according to established organizational systems within HIPAA regulations

Legal Secretary

06.2014 - 01.2022
  • Managed complex legal document preparation and filing to ensure compliance with courts
  • Scheduled appointments, depositions and hearings and managed complex schedules for one attorney
  • Meticulous examination of evidence and other legal documentation
  • Managed client needs, expectations, information and evidence
  • Monitored legal deadlines and ensured timely submissions of court documents
  • Improved physical filing of documents which enhanced office organization
  • Assisted in trial preparation, organized exhibits and witness lists
  • Facilitated client intake and information gathering, improving case management efficiency

Education

Bachelor’s degree - Criminal Justice, Paralegal Certification

Missouri Western State University

Skills

  • Administrative support and functions
  • Conflict resolution
  • Multitasking and organization
  • Customer service excellence
  • Organization and time management
  • Empathy and patience
  • Team collaboration
  • Adaptability and flexibility
  • Editing and proofreading
  • Verbal and written communication
  • Active listening
  • Problem-solving

Certification

  • Certified Paralegal - May 2014 to present

Timeline

Executive Assistant to the Provost

Westminster College
06.2025 - Current

Customer Support Specialist

Maxam Equipment
05.2023 - 05.2025

Medical Secretary

Hannibal Regional Healthcare System
01.2022 - 06.2022

Legal Secretary

06.2014 - 01.2022

Bachelor’s degree - Criminal Justice, Paralegal Certification

Missouri Western State University

Similar Profiles

CREATE PROFILE