Kelli Coleman
Arlington
Summary
Experienced Human Resources and Administrative Professional with a strong background in recruiting, payroll, benefits coordination, billing, and customer service. Proven ability to manage new hire orientation, training, and quality assurance processes. Skilled in Workday, CRM systems, cash handling, and accounts receivable, with additional experience in event planning, marketing, and media operations. Recognized for attention to detail, leadership support, and cross-functional collaboration.
Overview
9
9
years of professional experience
Work History
Executive Administrative Assistant
Oak Cliff Bible Fellowship
06.2025 - Current
- Managing calendar, meetings, correspondence and appointments
- Meeting and office events coordinator
- Assist accounting processing vendor payments
- Special projects planning and testing
- Assist Sunday service media operations
Administrative Assistant – Finance (Contract)
Addison Group
08.2023 - 05.2024
- Prepared extension documents, demand letters, and repossession packets
- Completed collateral analysis and supported month-end accounting
- Assisted collections team with administrative and analytical tasks
Operations Fulfillment Specialist
Adaptive X
07.2021 - 04.2023
- Coordinated office correspondence, scheduled events, and supported leadership
- Led new hire training and orientation initiatives
- Maintained QA reports for customer service and prepared weekly performance metrics
Tour Operations Ambassador (Part-Time)
Dallas Cowboys
07.2016 - 06.2022
- Delivered customer service and promoted stadium events
- Balanced ticket sales and resolved booking issues
- Supported event planning and logistics for tours and special programs
Operations Administrative Assistant
Rentokil Pest Control
01.2020 - 07.2021
- Processed weekly payroll and resolved billing discrepancies
- Acted as HR liaison, managed terminations and adjusted client invoicing
- Assisted with AR collections, refunds, and dispute resolution
Corporate Receptionist, Business Solutions
AMN Healthcare
03.2018 - 01.2020
- Provided high-level administrative support and confidential file management
- Scheduled meetings and facilitated new hire orientation and onboarding
Education
Bachelor of Science - Psychology
Louisiana State University Alexandria
Alexandria, LA12-2025
Skills
- Talent Acquisition
- Payroll Administration
- Billing Administration
- HR Compliance
- Benefits Coordination
- CRM Data Management
- Sales Support
- Customer Service Quality Assurance
- Event Planning
- Promotional Marketing
- Salesforce
Timeline
Executive Administrative Assistant
Oak Cliff Bible Fellowship
06.2025 - Current
Administrative Assistant – Finance (Contract)
Addison Group
08.2023 - 05.2024
Operations Fulfillment Specialist
Adaptive X
07.2021 - 04.2023
Operations Administrative Assistant
Rentokil Pest Control
01.2020 - 07.2021
Corporate Receptionist, Business Solutions
AMN Healthcare
03.2018 - 01.2020
Tour Operations Ambassador (Part-Time)
Dallas Cowboys
07.2016 - 06.2022
Bachelor of Science - Psychology
Louisiana State University Alexandria