Kelli Corrigan
Bonita Springs,FL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
Work History
Office Manager
TTM TECHNOLOGIES INC
01.2024 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Developed proficiency in industry-specific software programs such as QuickBooks, Excel, and other accounting applications.
Guest Services Receptionist/Overlooked 10 Units
Royal Shell Vacations
06.2022 - 09.2022
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Supported team members by offering constructive feedback and coaching as needed.
- Reviewed upcoming events and planned for expected challenges.
- Demonstrated flexibility in handling unexpected scheduling changes, maintaining a high level of professionalism and adaptability to ensure seamless guest services.
- Played an integral role in improving overall hotel ratings by consistently providing exceptional service and addressing guest needs promptly.
- Handled high-pressure situations with professionalism, resolving guest complaints diplomatically and maintaining customer loyalty.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Coordinated with vendors for repair and maintenance of hotel.
Customer Service Representative
HCL Technologies
Highlands Ranch, Colorado
09.2017 - 05.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Medical aesthetician/Office Manager's Assistant
Mile High laser & Aesthetics
Denver, Colorado
09.2014 - 02.2019
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associates Business - Business Administration And Management
Heritage College - Denver
Denver, CO06.2015
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Excellent multi-tasking ability
- Billing
- Payroll Processing
- Bookkeeping
- Mail handling
- Scheduling
- Inventory Control
- Financial Reporting
- Expense Reporting
- Financial Tracking
- Business Administration
- Budget Administration
- Computer Skills
- MS Office
- Financial Management
Timeline
Office Manager
TTM TECHNOLOGIES INC
01.2024 - 08.2024
Guest Services Receptionist/Overlooked 10 Units
Royal Shell Vacations
06.2022 - 09.2022
Customer Service Representative
HCL Technologies
09.2017 - 05.2019
Medical aesthetician/Office Manager's Assistant
Mile High laser & Aesthetics
09.2014 - 02.2019
Associates Business - Business Administration And Management
Heritage College - Denver
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