Kelli Cummings
Davenport
Summary
Bright Office Administrator with success in supporting staff by providing clerical expertise. Talented in customer service and eager to respond quickly to the needs of others. Successful at assisting staff with duties beyond those assigned and always willing to pitch in and help.
Overview
9
9
years of professional experience
Work History
Office Administrator
Mc Builders Inc
01.2019 - Current
- Entered accounts payable, accounts receivable, invoices and expense reimbursements.
- Processed accounts receivable and accounts payable.
- Answered telephone inquiries from clients, vendors and the public.
- Corresponded with clients through email, telephone, or postal mail.
- Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.
Patient Access Registrar
Kootenai Health
06.2021 - 06.2023
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Demonstrated empathy and understanding toward patients facing difficult medical situations, offering support when needed.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Contributed to a positive work environment by consistently providing exceptional customer service to both patients and colleagues.
Nutrition Services
Coeur d Alene School District
10.2015 - 11.2017
- Tracked meal purchases and accepted payments at the cash register.
- Provided exemplary service to students, staff, and visitors.
- Operated equipment in a safe and efficient manner.
- Received and stored incoming supplies according to procedures.
- Prepared ingredients and recipe components ahead of time.
- Served food according to temperature, safety, and presentation guidelines.
Education
High School Diploma -
Buena High School
Ventura, CASkills
- Time management
- Business administration
- Inbound phone call handling
- Telephone etiquette
- Social perceptiveness
- Food Preparation
- Cash Register Operation
- Point of Sale Systems
Timeline
Patient Access Registrar
Kootenai Health
06.2021 - 06.2023
Office Administrator
Mc Builders Inc
01.2019 - Current
Nutrition Services
Coeur d Alene School District
10.2015 - 11.2017
High School Diploma -
Buena High School
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