Kelli Dillman
Rocklin,CA
Summary
Reliable and hardworking team member with a positive attitude and a strong commitment to providing excellent customer service. Friendly and approachable, with a focus on greeting customers warmly and creating a welcoming experience. Dependable, motivated, and eager to work as part of a team while contributing to a positive and efficient environment.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
Roseville, California
04.2024 - 09.2026
- Sorted packages for FedEx ground operations by destination and service type.
- Loaded and unloaded packages from FedEx Ground trailers and delivery vans.
- Loaded trailers and delivery vehicles following FedEx safety procedures.
- Unloaded inbound freight from FedEx conveyors and dock areas.
Barista/Cashier
Starbucks
Rocklin, California
04.2022 - 05.2023
- Greeted guests and entered accurate orders at the register and counter to ensure efficient service.
- Described menu items and suggested appealing products to enhance customer experience.
- Assisted with drive-thru orders and kept service moving during busy rush periods.
- Replenished syrups, milk, cups, and bakery items during shifts to keep supplies ready.
- Cleaned workstations thoroughly to ensure a hygienic environment for staff and customers., equipment, and lobby areas to maintain store standards.
Pastry Assistant
Bad Bakers
Roseville, California
06.2021 - 12.2022
- Rolled, filled, and topped pastry products in a bakery setting.
Courtesy Clerk
Sprouts Farmers Market Inc, Grocery
Roseville, California
06.2020 - 01.2021
- Bagged groceries for customers efficiently at checkout at Sprouts Farmers Market grocery front end.
- Assisted shoppers with directions, product locations, and store questions.
- Cleaned spills and maintained safe, tidy checkout and store entry areas.
- Retrieved shopping carts and returned them to designated store areas.
Book Shelver
Rocklin Library
Rocklin, California
09.2018 - 01.2019
- Shelved returned books accurately using Rocklin Library circulation and Dewey Decimal systems to maintain organized collection.
- Sorted returned library materials by type and title to facilitate efficient retrieval and enhance user experience.
- Sorted holds, magazines, and media for Rocklin Library patron pick up to ensure timely access to requested materials.
Education
High School Diploma -
Whitney High School
Rocklin, CA06-2021
Associate of Arts - Deaf Studies
Sierra College
Rocklin, CA09-2026
Associate of Arts - Deaf Studies
American River College
Sacramento, CA09-2026
Skills
- Package handling
- Attention to detail
- Customer service
- Reliable team player
- Fast learner
- Calm demeanor
- Friendly
- Sign language
Timeline
Package Handler
FedEx
04.2024 - 09.2026
Barista/Cashier
Starbucks
04.2022 - 05.2023
Pastry Assistant
Bad Bakers
06.2021 - 12.2022
Courtesy Clerk
Sprouts Farmers Market Inc, Grocery
06.2020 - 01.2021
Book Shelver
Rocklin Library
09.2018 - 01.2019
High School Diploma -
Whitney High School
Associate of Arts - Deaf Studies
Sierra College
Associate of Arts - Deaf Studies
American River College