Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kelli Dodge

Spring

Summary

Responsive and engaging Human Resources Assistant/Administrative Support skilled in supporting employees and managers with diverse HR needs. Expert with Microsoft Office, payroll, database and benefits administration. Focused on keeping systems updated and facilitating positive employee relations. I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

22
22
years of professional experience

Work History

HR Administrator/Event Planner

Community Fieldhouse
12.2023 - Current
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Reduced time spent on administrative tasks by automating key processes.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Organized company-wide events designed to boost employee morale.
  • Facilitated smoother onboarding experiences, preparing and updating orientation materials.
  • Managed payroll processing for over 100 employees, ensuring accuracy and timely disbursement.
  • Provided exceptional customer service throughout the entire planning process, from initial consultation to post-event followup.
  • Designed visually appealing promotional materials that showcased the company''s creativity.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all events while minimizing labor costs.
  • Balanced multiple projects simultaneously, ensuring that each event received the necessary attention for a successful outcome.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.

Human Resources Assistant

Fortis Life Sciences
02.2022 - 11.2022
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Posted positions through approved recruitment channels.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Assisted with on-boarding process of 4 new hires in 30 days.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.
  • Helped employees register for benefits programs using online portals.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Recruited and screened qualified potential employees.

Perpetual Inventory Controller

H.E. Butt Grocery Company
06.2010 - 02.2022
  • Input 30-50 new items on a weekly basis.
  • Conduct audits on specific sections of the store on a weekly basis to maintain proper item counts.
  • Review daily out of stock report and hand off to appropriate department managers.
  • Implement the change of the weekly ad every Wednesday.
  • Hang 800-1200 prices changes/tags on a daily basis except Thursday and Saturday.
  • Ensure every coupon is in correct location and they never run out, if so replenishment takes place on a daily basis.
  • Sign/tag/hang coupons on all end cap and side caps to promote sales of the specific items showcased.

Substitute Paraprofessional

Conroe Independent School District
11.2018 - 05.2019
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Greeted 30+ daily visitors upon arrival, offered assistance and answered questions to build rapport and retention.
  • Sorted mail and other important data to promote quick delivery of all messages to recipients.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Collaborated with Attendance personnel to handle visitor requirements from check-in through check-out.
  • Greeted visitors at front desk and engaged in pleasant conversations while managing check-in process.

Service Administration Assistant

H.E. Butt Grocery Company
05.2008 - 06.2010
  • Composed weekly schedule for over 100 service partners.
  • Created bulletin boards of service partners accomplishments and awards.
  • Approved partners time off or availability change requests.
  • Processed daily time warnings and violations from time clock.
  • Taught new hire paperwork in groups of 25 partners at a time.
  • Conducted over the phone interviews.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Benefits Customer Service Representative

Hewitt Associates
07.2006 - 02.2009
  • Answered incoming phone calls to articulate product value to prospective customers and support current policy participants.
  • Followed strict guidelines for security policies and thoroughly documented each call.
  • Worked with client services team on disability administration, COBRA benefits administration, direct bill administration and pension plan administration.
  • Conducted research on various complex issues that participants might be facing including follow-up with participant until the issue was resolved.
  • Additional responsibilities included: being a Life Benefit Specialist handling participant deaths, Retirement/Pension specialist, Defined Contribution specialist, processing client appeals and responding to customer messages.

Business Center Representative/Bookkeeper

H.E. Butt Grocery Company
04.2003 - 05.2008
  • Processed business transactions like: check cashing, selling money orders, making Western Union money transfers, bill pay, processing auto registrations, etc.
  • Answered phones with engaging customer service.
  • Balanced cashier tills.
  • Ran daily reports on store totals from previous day.
  • Balanced the safe on a daily basis.
  • Prepared nightly cash deposit ranging from $20,000 to $75, 000.

Education

Associate of Science - Veterinary Technology

Lone Star College System
Tomball, TX
2005

Associate of Science - Biology

Blinn College
Brenham, TX
2003

High School Diploma - undefined

Brenham High School
Brenham, TX
1999

Skills

  • Multi-line phone systems
  • Cross-functional communication
  • Supply ordering
  • Appointment scheduling
  • Documentation and reporting
  • Relationship building
  • Organization
  • Problem resolution
  • Inter-office communications
  • Office administration
  • Data entry
  • Payroll processing
  • Employee benefits laws
  • Written and oral communication
  • Regulatory monitoring
  • Customer service
  • Microsoft Office
  • Benefits Explanations
  • Information Sourcing
  • Personnel Reports Preparation
  • Company Policies and Procedures Training
  • Personnel Documentation Verification
  • Generating Reports
  • Employee Data Record Keeping
  • Processing Personnel Records Compilation
  • Recruitment Documentation
  • ADP Workforce Now
  • Eligibility Requirements
  • Orienting New Employees
  • Employee Timesheet Processing
  • HR Support
  • Confidential Records Management
  • Wages and Salary
  • Administering Payroll
  • Office Supplies and Inventory
  • Payroll Preparation
  • Sorting and Delivering Mail
  • HR Policies
  • Conducting Employee Orientations
  • Resume Screening
  • Document Archiving
  • Specialized HR Projects
  • Interviewing and Prescreening
  • ID Verification
  • Enrollment Assistance
  • Creating and Managing Job Descriptions
  • Open Enrollment
  • Compensation
  • Multitasking
  • Time management abilities
  • Adaptability
  • Professionalism
  • Administrative assistance

Accomplishments

  • Partner of the Month - HEB - 2016
  • Women of Distinction - HEB - 2013
  • Wellness Champion - HEB - 2013-2022
  • Partner of the Month - HEB - 2011

Timeline

HR Administrator/Event Planner

Community Fieldhouse
12.2023 - Current

Human Resources Assistant

Fortis Life Sciences
02.2022 - 11.2022

Substitute Paraprofessional

Conroe Independent School District
11.2018 - 05.2019

Perpetual Inventory Controller

H.E. Butt Grocery Company
06.2010 - 02.2022

Service Administration Assistant

H.E. Butt Grocery Company
05.2008 - 06.2010

Benefits Customer Service Representative

Hewitt Associates
07.2006 - 02.2009

Business Center Representative/Bookkeeper

H.E. Butt Grocery Company
04.2003 - 05.2008

Associate of Science - Biology

Blinn College

High School Diploma - undefined

Brenham High School

Associate of Science - Veterinary Technology

Lone Star College System

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Kelli Dodge