Kelli Edwards

House Cleaner

Maid In A Jiffy

07.2009 - 03.2018

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Dusted picture frames and wall hangings with cloth.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Adhered to professional house cleaning checklist.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Delivered quality customer service to address urgent needs and cleaning requests.
Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Emptied trashcans and transported waste to collection areas.
Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Assisted fellow house cleaners when needed during busy periods or staff shortages.
Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.