Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Fuller

Lansing

Summary

Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

District Manager

Health Care Services
03.2022 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Fostered culture of continuous improvement, leading teams in analysis and optimization of sales strategies.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Built relationships with customers and community to establish long-term business growth.

Owner/Operater

Kelli's Cleaning LLC
09.2017 - 02.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Lead Supervisor

Nana N Paws Doggie Daycare
04.2013 - 07.2018
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Certified in Animal Rescue and CPR
  • Administered Medication to canine's when scheduled
  • Oversaw the General Safety of Staff and Guests

Education

High School Diploma -

Grand Ledge High School
Grand Ledge, MI
06-2007

Skills

  • Customer service
  • Relationship building
  • Process optimization
  • Team building
  • Performance evaluation
  • Leadership skills
  • Recruiting and hiring
  • Continuous improvement
  • Training and coaching
  • Attention to detail
  • Operations management
  • Customer relations
  • Multi-unit management
  • Budget management
  • Project management
  • Employee training
  • Logistics coordination
  • Strategic planning
  • Goal setting and performance metrics

Timeline

District Manager

Health Care Services
03.2022 - Current

Owner/Operater

Kelli's Cleaning LLC
09.2017 - 02.2022

Lead Supervisor

Nana N Paws Doggie Daycare
04.2013 - 07.2018

High School Diploma -

Grand Ledge High School

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Kelli Fuller