Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Glymph

Harlingen,TX

Summary

Accomplished Certified Dietary Manager with a proven track record at Windsor Atrium, adept in team management and budgeting. Spearheaded special event menus and led a team to win first place in a prestigious food quality contest. Skilled in team management and customer service, consistently ensuring high standards in customer care and satisfaction.

Overview

6
6
years of professional experience

Work History

Certified Dietary Manager

Windsor Atrium
03.2019 - 09.2024
  • Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
  • Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
  • Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
  • Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
  • Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
  • Managed a team of 12-15 employees.
  • In charge of managing an annual budget of $200,000 for ordering products and supplies.
  • Managed annual state audits for 4 years with no citations.
  • Created and managed employee schedules.
  • Extended experience in nutrition assessments and nutrition management.
  • Worked with Nutritious Lifestyles to help develop the Fall/Winter 2023-2024 and the Spring/Summer 2024 menus for all of Regency Healthcare facilities in Texas.
  • Recently participated in a food presentation and quality contest, hosted by Nutritious Lifestyles for all of Regency Healthcare facilities in the Rio Grande Valley, winning first place out of 19 facilities that competed.

Education

Certified Dietary Manager, CFPP - Dietary Management

University of North Dakota
Grand Forks, ND
09.2022

Skills

* Training and Development

* Team Management

* Certified Food Protection Professional

* Kitchen Management experience

* Customer Service

* Supervising experience

* HACCP

* Budgeting

* Hospitality

* Event Planning

Timeline

Certified Dietary Manager

Windsor Atrium
03.2019 - 09.2024

Certified Dietary Manager, CFPP - Dietary Management

University of North Dakota
Kelli Glymph