Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelli Hayes

Oklahoma City,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated individual willing to take the time to do the job right and put in the hours. Being in both the medical and legal fields provides a competitive edge in understanding that the job must be done right and with the utmost care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bankruptcy Specialist

Chris Mudd And Associates
11.2022 - Current
  • Increased case resolution efficiency by streamlining bankruptcy review processes and documentation management.
  • Enhanced client satisfaction with timely and accurate processing of bankruptcy cases.
  • Collaborated with attorneys to ensure proper representation of clients during bankruptcy hearings and negotiations.
  • Maintained strict adherence to regulatory guidelines, ensuring full compliance with federal and state bankruptcy laws.
  • Evaluated client assets and income sources, developing customized repayment plans tailored to individual financial needs.
  • Promoted a client-centric culture within the team, emphasizing empathy, open communication channels, and personalized case management approaches.
  • Oversaw a diverse caseload, managing competing deadlines and priorities with minimal supervision, ensuring timely and effective case resolutions.
  • Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
  • Filed documents with bankruptcy courts within expected timeframes to prevent delays.
  • Researched statutes, decisions, legal articles, and codes.

Certified Professional Coder

Oklahoma Otolaryngology Associates
09.2013 - Current
  • Enhanced coding accuracy by implementing quality assurance checks and conducting regular audits.
  • Streamlined billing processes for improved efficiency and reduced errors in claims submissions.
  • Collaborated with medical staff to ensure accurate documentation and appropriate coding practices were followed.
  • Provided comprehensive training for junior coders, resulting in increased productivity and skill development.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance with all relevant guidelines and legislation.
  • Supported the implementation of new electronic health record systems, providing expert guidance on coding best practices.
  • Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Assisted in preparation of medical reports for external parties.

Education

Bachelor of Arts - Government And Pre Law

Regent University
Virginia Beach, VA
05.2021

Skills

  • CPC registration
  • E and M Coding Proficiency
  • Diagnostic Coding Accuracy
  • Claims Processing Efficiency
  • Medical Coding Expertise
  • Continuing Education Commitment
  • ICD-10 Proficiency
  • Insurance coding (ICD-9 and CPT)
  • Data Entry
  • Inpatient Coding
  • Documentation processing
  • Legal Research
  • Compliance assurance
  • Document Preparation
  • Attorney interactions
  • Telephone Etiquette
  • Written and verbal communication
  • Bankruptcy Software Proficiency
  • Microsoft Office Products

Certification

  • CPC - Certified Professional Coder

Timeline

Bankruptcy Specialist

Chris Mudd And Associates
11.2022 - Current

Certified Professional Coder

Oklahoma Otolaryngology Associates
09.2013 - Current

Bachelor of Arts - Government And Pre Law

Regent University

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Kelli Hayes