Kelli Howard
Pleasant Hill,IA
Summary
Achieved operational excellence by aligning warehouse activities with strategic company goals and diverse job demands.,Enhanced warehouse efficiency through continuous improvement efforts, leading to significant contributions to team performance.,Resolved complex issues strategically, enhancing satisfaction among employees and customers by guaranteeing swift and accurate delivery services.
Overview
23
23
years of professional experience
Work History
Operation Manager
Advance Auto Parts
Ankeny, IA
10.2020 - 04.2026
- Assisted teams in implementing inventory management systems, which helped reduce overhead costs.
- Supported staff training on operational excellence and safety compliance best practices.
- Collaborated with senior leaders to set long-term operational objectives in accordance with business goals.
- Managed daily operations while aligning with corporate policies and maintaining quality standards.
- Guided teams through change management initiatives during transitions and growth phases.
- Provided team leaders with decision-making authority to create a flexible operational environment.
- Coached team members to achieve high productivity and performance levels.
Supervisor
O'Reilly Auto Parts
Des Moines, IA
01.2007 - 03.2020
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Devised and implemented processes and procedures to streamline operations.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Lead Generation Specialist
The Wittern Group
Des Moines, IA
03.2003 - 09.2006
- Answered questions about company offerings with knowledgeable responses about products and services.
- Built relationships with customers using strong persuasion and active listening skills.
- Qualified leads and set up customer appointments for outside sales team.
- Called prospective customers in designated market area to qualify leads.
Education
High School Diploma -
Southeast Polk High School
Runnells, IASkills
- Directed forklift operations to enhance material handling efficiency
- Managed workload priorities to optimize productivity across teams
- Strategically arranged pallets to maximize storage space
- Oversaw shipping processes to improve delivery timelines
- Led efforts in customer order fulfillment to boost satisfaction
- Supervised cherry picker operations for safe and effective use
- Implemented RF scanning devices to streamline inventory accuracy
- Managed staff to foster a collaborative work environment
- Optimized warehouse operations to elevate service levels
- Streamlined inventory recordkeeping for better tracking
- Coordinated shipping and packaging processes for efficiency
- Conducted monthly audits to ensure adherence to standards
- Motivated team player contributing to a positive workplace culture
- Oversaw operation of conveyor systems to enhance workflow
- Performed inventory audits to identify and resolve issues
- Set and achieved performance goals to drive team success
- Facilitated effective listening and communication within the team
Timeline
Operation Manager
Advance Auto Parts
10.2020 - 04.2026
Supervisor
O'Reilly Auto Parts
01.2007 - 03.2020
Lead Generation Specialist
The Wittern Group
03.2003 - 09.2006
High School Diploma -
Southeast Polk High School