Kelli Howe

• Coordinate service dispatch for 174 Winco stores across multiple states.
• Create bids, reconcile invoices, and track vendor service and preventive maintenance.
• Maintain digital documentation and ensure clear vendor/client communication.
• Process and code all 3rd party invoices and national account invoices for payment.

• ·Reviewed timecards for 600+ employees; managed PTO, garnishments, and personnel records.
• Supported internal audits and maintained compliance with payroll policies.
• Supported internal audits and maintained compliance with payroll policies.
• Maintained employee confidence and protected payroll operations by keeping information confidential.

• Managed scheduling, insurance claims, and patient services at a busy eye care office.
• Trained new hires and maintained 95%+ satisfaction through excellent service.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Monitored front areas so that questions could be promptly addressed.

• Oversaw daily operations for three locations including staffing, payroll prep, and client relations.
• Led team onboarding, retention, and adapted to corporate procedural updates.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

• Managed HR, AP/AR, Banking, invoicing, and customer service for used auto dealership.
• Performed collections, payroll, vehicle procurement, and compliance tasks.
• Used QuickBooks for financial records and reporting.
• Trained and motivated employees to perform daily business functions
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.

· Balanced all tills and safe at shift close, processed money wires, prepared register bags for next sales date. resolved customer issues.

• Responsible for membership services and troubleshooting financial discrepancies.
• ·Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
• Utilized POS System to enter customer transactions and accurately record all sales.

• Processed accounts payable and receivable, ledger entries, and reconciliations
• Supported project billing and communicated with vendors and contractors
• Reached out to vendors and customers to verify information and follow up on client issues.

• Maintained accurate vendor records and processed high-volume invoices.
• Assisted with financial reporting and provided general office administrative support.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Ticketed, stored, moved and displayed merchandise on sales floor.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Opening of tills and balancing at the end of closing.

• Performed daily transactions, balanced drawers, and managed vault operations.
• Provided excellent customer service and complied with financial protocols.
• Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
• Maintained strict confidentiality of bank records and client information.
• Processed wide variety of retail banking transactions for personal and commercial customers.