Delivered direct patient care across diverse age groups in a fast-paced family practice setting, supporting wellness visits, chronic condition management, and acute care needs.
Managed electronic health records (EHR: Centriq, Meditech), ensuring completeness, accuracy, and timely documentation for over 1,000 patients.
Applied ICD-10-CM and CPT coding standards to practitioner orders, enhancing documentation quality and supporting accurate reimbursement.
Coordinated and submitted prior authorizations for diagnostic testing, imaging, and prescribed medications, reducing delays in patient care.
Collaborated with providers and interdisciplinary teams to interpret clinical documentation and support continuity of care.
Educated patients on treatment plans, medication adherence, and preventive care, reinforcing health literacy and patient engagement.
Family Practice RN
Genesis Health System
06.2020 - 08.2020
Delivered patient-centered care across the lifespan, supporting wellness visits, chronic condition management, and acute interventions for diverse populations.
Reviewed and updated electronic health records (EHR: Cerner) to ensure accurate documentation of preventive care, screenings, and chronic disease protocols.
Collaborated with patients, families, and interdisciplinary teams to promote quality outcomes, care continuity, and health education.
Supported clinical workflows by triaging patient needs, coordinating follow-up care, and reinforcing compliance with documentation standards.
Inpatient Surgical RN
Genesis Health System
02.2001 - 06.2012
Provided direct care to post-operative patients, monitoring recovery and supporting adherence to surgical care pathways and protocols.
Assessed patient conditions using critical thinking to identify complications, escalate concerns, and ensure timely interventions.
Collaborated with surgeons, anesthesiologists, and interdisciplinary teams to coordinate care and maintain clear communication across shifts.
Documented clinical findings and treatment plans with accuracy and attention to detail, supporting continuity of care and compliance standards.
Educated patients and families on post-surgical recovery, medication management, and discharge instructions to promote safe transitions and healing.