Kelli King
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse
Wilson Senior Care
04.2024 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Educated family members and caregivers on patient care instructions.
Registered Nurse, Operating Room
Carolina Pines Regional Medical Center
08.2023 - 04.2024
- Served as a reliable resource for colleagues in navigating complex case scenarios, offering expertise on various surgical interventions and troubleshooting challenges encountered during procedures.
- Contributed to a high-performing operating room team through consistent collaboration, effective problem-solving, and open communication with peers.
- Delivered empathetic post-operative care to patients transitioning from surgery to recovery while consistently monitoring vital signs and pain levels for optimal comfort management.
- Participated actively in quality improvement initiatives aimed at enhancing overall patient experience within the operating room setting.
- Maintained an organized and efficient work environment within the operating room by effectively managing supplies, equipment inventory, and sterilization processes.
- Prevented infections and maintained a sterile environment through diligent adherence to infection control guidelines and operating room best practices.
- Assisted with patient positioning, prepping, and draping during surgical procedures to ensure optimal safety and comfort throughout the process.
- Enhanced patient safety by diligently following preoperative, intraoperative, and postoperative nursing care protocols.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Collected, labeled and transported specimens and delivered to lab for testing.
Customer Service Representative
Marshall's Frame And Collision
02.2018 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service
J&D Auto Express
04.2009 - 08.2017
- Delivered exceptional customer service with timely communication and proactive problem solving.
- Boosted company reputation by delivering exceptional customer service to clients.
- Implemented strategies to increase customer service satisfaction ratings.
- Demonstrated dynamic customer service by responding to customer inquiries.
International Customer Service Representative
Mar Mac
02.2006 - 04.2008
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Bank Teller
Heritage Community Bank
03.2003 - 02.2004
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Logged cashier's checks and other transactions to maintain accurate account records.
Education
Associate of Science - Associate of Nursing
Florence Darlington Technical College
Florence, SC08.2023
High School Diploma -
Mcbee High School
Mcbee, SC06.2001
Skills
- Medication and IV administration
- Medication Administration
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Patient Assessment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient Care
- Wound Care
- Compassion and Empathy
- Patient Monitoring
- IV setup
- Care Planning
- Physical assessments
- Patient Evaluation
- Licensed RN
- Taking vitals
- Critical Care
- Collecting vitals
- Patient Discharge
- Lab result interpretation
- Maintaining privacy
- Procedure preparations
- Administering immunizations
- Long-Term Care
Certification
- PALS
- BLS
- ACLS
Timeline
Registered Nurse
Wilson Senior Care
04.2024 - Current
Registered Nurse, Operating Room
Carolina Pines Regional Medical Center
08.2023 - 04.2024
Customer Service Representative
Marshall's Frame And Collision
02.2018 - 08.2019
Customer Service
J&D Auto Express
04.2009 - 08.2017
International Customer Service Representative
Mar Mac
02.2006 - 04.2008
Bank Teller
Heritage Community Bank
03.2003 - 02.2004
Associate of Science - Associate of Nursing
Florence Darlington Technical College
High School Diploma -
Mcbee High School
- PALS
- BLS
- ACLS
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