Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Knoll

Maricopa,AZ

Summary

Vast experience working in a medical office. Able to check in a patient load insurance information and referrals. Answering phone calls, scheduling appointments. Checking patients in, correctly entering demographic information of patients with no errors. Checking patients out, making follow up appointments collecting co-pays. Posting patient payments and closing the day with great accuracy. Surgical coordinating and scheduling for multiple providers. Calling insurance companies for prior authorization, checking insurance benefits, pre-collecting on deductibles and out of pockets. Reading and understanding patient benefits and explanations of benefits (EOB's). A passion for billing. Very successful at posting payment’s, office charge, surgical charges, working patient collection accounts, A vast knowledge of writing appeal letters. Very successful at posting payment’s, office charges,surgical charges, working patient collection accounts, A vast knowledge of writing appeal letters. Very successful at posting payment’s, office charges, surgical charges, working patient collection accounts. Very successful with State Fair Hearings for Medicaid members. Work full cycle of billing revenue monitoring adjustments and performing chart audits of providing billing.

Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 25 years of experience in the Medical field with excellent customer service skills with both patient's and insurance companies. . Veteran Billing Manager focused on team efficiency and producing high-quality work. Excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.

Overview

25
25
years of professional experience

Work History

Medical Billing Manager

Arizona Otolaryngology Consultants
08.1998 - Current
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Worked with customers to develop payment plans and bring accounts current.
  • Performed billing, collection, and reporting functions for office generating over $1000,000.00 annually.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Conducted performance reviews and implemented improvement plans.
  • Performed testing for billing modules, enhancing new functionality and process improvements.
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed strategic plans for day-to-day financial operations.
  • Supported financial director with special projects and additional job duties.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Utilized financial software to prepare consolidated financial statements.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Reviewed billing problems, researched issues, and resolved concerns
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies
  • Worked with customers to develop payment plans and bring accounts current
  • Conducted performance reviews and implemented improvement plans
  • Performed testing for billing modules, enhancing new functionality and process improvements
  • Complied with established internal controls and policies
  • Prepared internal and regulatory financial reports, balance sheets and income statements
  • Developed strategic plans for day-to-day financial operations
  • Supported financial director with special projects and additional job duties
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients
  • Established internal audit procedures to validate and improve accuracy of financial reporting
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
  • Established and checked coding procedures, monitored reports and updated internal files
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
  • Evaluated and negotiated contracts to procure favorable financial terms
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data
  • Performed billing, collection, and reporting functions for office generating over $1,000,000.00 annually

Education

High School Diploma -

Fountain Head Christian Academy
Phoenix, AZ
05.1989

Skills

  • Correspondence Writing
  • Workflow Planning
  • ADP Workforce Now
  • Process Improvement
  • Inquiry Requests
  • Financial Instrument
  • Figures Calculations
  • Past Due Balance Management
  • Electronic Document Management System
  • Accounts Payable and Receivable
  • Status Updates
  • Cost Control and Reduction
  • Project Leadership
  • Healthcare Terminology
  • Mentoring
  • Staff Training

Timeline

Medical Billing Manager

Arizona Otolaryngology Consultants
08.1998 - Current

High School Diploma -

Fountain Head Christian Academy
Kelli Knoll