Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kelli Lassman

Kansas City,KS

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

12
12
years of professional experience

Work History

Front Desk Receptionist

Medix Staffing
06.2018 - 06.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Front Desk Receptionist

Starting Point Dental
08.2014 - 07.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Administrative Assistant to the Principal

Usd 204 Bonner Springsedwardsville Schools
08.2007 - 04.2013
  • Performed bookkeeping and accounting tasks for school.
  • Maintained timesheets and absences for school.
  • Composed, typed and distributed correspondence, reports and notices.
  • Used PA system, two-way radio and multi-line phone system.
  • Answered phones, took messages and transferred calls.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

High School - General Studies

Academy of Mount Saint Scholasticia
Atchison, KS
05.1987

Skills

  • Scheduling
  • Filing
  • Microsoft Windows
  • Greet Guests

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Resolved product issue through consumer testing.

Timeline

Front Desk Receptionist

Medix Staffing
06.2018 - 06.2019

Front Desk Receptionist

Starting Point Dental
08.2014 - 07.2016

Administrative Assistant to the Principal

Usd 204 Bonner Springsedwardsville Schools
08.2007 - 04.2013

High School - General Studies

Academy of Mount Saint Scholasticia

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Kelli Lassman