Kelli Lerebours
Bristol,TN
Summary
Looking to acquire an entry-level position to begin my career in a high-level professional environment. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Hospitality Team Member
620 State Events, Catering And Hospitality
05.2018 - Current
- Proficient working knowledge of point of sales softwear Aloha.
- Ensured staff compliance with restaurant attendance and company policies.
- Exceptional ability to work as a team with my coworkers and give an enjoyable experience to the public.
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- Provide server direction with clarity and courtesy. Monitored and mentored new servers to ensure efficient dining operations.
- Collaborated with various team members to exceed guests' expectations.
Back Office Assistant
DEPOSIT OPS SPECIALIST Bank Of Tennessee
02.2019 - 12.2020
- Proficient working knowledge of financial software FIS (Fidelity National Information Services, Inc) and Oracle Database.
- Account maintenance, loss prevention.
- Reviewed, updated and corrected documents.
- Developed bank wide procedures according to federal guidelines.
- Prepared, sorted and distributed reports to appropriate branches.
- Executed wire transfers, stop payments and account transfers.
Manager
The Olde Farm
08.2015 - 02.2019
- In charge of taking supply orders, payroll, timeclock, and closing and balancing the register
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Responsible for creative projects such as establishing bar menus and organizing and managing events.
- Cross-trained existing employees to maximize team agility and performance.
Tradeshow Assistant
Absam America
09.2013 - 05.2015
- Organization and setup for tradeshow booths
- Networked information and set up appointments
- Relocated between Quebec, Canada and France improving my French language and experiencing culture.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
Teller
EASTMAN CREDIT UNION
05.2012 - 08.2013
- Dealt with large bank transactions in a busy and fast pace environment
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Responsibilities included deposits, withdraws, wire transfers, account information, loan payments, debit cards and member service and needs.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Team Leader
FORT SILL NATIONAL BANK
01.2011 - 05.2012
- Responsible for the branch's mandatory tasks in the manager's absence
- Responsible for drawer and vault balances while taking on regular bank duties and customer services.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, increasing annual sales.
Education
High School Diploma -
Virginia Highlands Community College
Abingdon, VASkills
- Office Applications), and 1st level business course
- Organized, responsible and self-motivation
- Accounting, administration and office duties
- Customer service, communication skills
- Events Management
- Suggestive Selling
- Currency Packaging
- Money Transfers
- Data Analysis
- Clerical Support
- Staff Training
- Account Management
Timeline
Back Office Assistant
DEPOSIT OPS SPECIALIST Bank Of Tennessee
02.2019 - 12.2020
Hospitality Team Member
620 State Events, Catering And Hospitality
05.2018 - Current
Manager
The Olde Farm
08.2015 - 02.2019
Tradeshow Assistant
Absam America
09.2013 - 05.2015
Teller
EASTMAN CREDIT UNION
05.2012 - 08.2013
Team Leader
FORT SILL NATIONAL BANK
01.2011 - 05.2012
High School Diploma -
Virginia Highlands Community College
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