Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kelli Lynch

Kelli Lynch

Summary

Enthusiastic and organized professional with 10+ years of experience in customer service, office administration, and team leadership. Proven record of managing operations and supervising staff in fast-paced environments. Currently pursuing a degree in Psychology at Saddleback College to transition into a career supporting individuals and communities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Team Manager

Lynch Oil
05.2013 - 12.2022
  • - Led a 10-person sales team, overseeing hiring, training, and performance management.
  • - Developed sales strategies that increased revenue and expanded client accounts.
  • - Streamlined reporting systems and improved customer retention through personalized service.

Medical Receptionist

St. Luke's Hospital
03.2008 - 10.2012
  • - Managed a busy front desk for a high-volume medical practice, greeting patients and handling up to 100 calls daily.
  • - Scheduled appointments, verified insurance, and maintained accurate patient records.
  • - Coordinated communication between medical staff and patients to improve workflow and reduce wait times.

Education

Associate's Degree - Psychology

Saddleback College
Mission Viejo, CA
05-2026

Skills

  • Customer Service
  • Team Leadership
  • Office Administration
  • Scheduling & Records Management
  • Staff Training & Supervision
  • Communication & Interpersonal Skills
  • Data entry
  • Time management
  • Organization skills
  • Telephone skills

Certification

- Certified Yoga Instructor – Experienced in leading group and private classes


-Culinary enthusiast


-Animal lover

Timeline

Sales Team Manager

Lynch Oil
05.2013 - 12.2022

Medical Receptionist

St. Luke's Hospital
03.2008 - 10.2012

Associate's Degree - Psychology

Saddleback College

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