Kelli Maruri
Lathrop
Overview
9
9
years of professional experience
1984
1984
years of post-secondary education
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on driving business development initiatives and achieving sales goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Work History
Owner/Food Delivery Driver
Diamond ice cream
Lathrop
09.2016 - 03.2025
I did ordering of ice cream from the local distributor. Merchandising and sales while on the truck. I did end of.day reconciliation and balancing of daily sales and monthly accounting. Closing the books each day of work.
- Implemented quality control measures to ensure product consistency.
- Handled financial transactions and maintained accurate records.
- Created marketing strategies to enhance brand visibility in the community.
- Responded to customer feedback to improve service and offerings.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Education
Skills
- Financial management
- Accounting reconciliation
- Marketing strategies
- Customer feedback analysis
- Product quality control
- Customer relationship management
- Budgeting and forecasting
- Effective communication
- Attention to detail
- Supply chain optimization
- Client service
- Relationship building
- Cash flow optimization
- Customer relations
- Verbal and written communication
- Sales oversight
Affiliations
I am interested in gardening, my pets, watching survivor, reading and making new friends
Timeline
Owner/Food Delivery Driver - Diamond ice cream
09.2016 - 03.2025
Washington High School - ,