Compassionate Case Manager with three years of experience in the social services setting. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
8
8
years of professional experience
Work History
Driver License Examiner
Department of Highway Safety and Motor Vehicles
, FL
09.2023 - Current
Performed license examinations and assessments according to state regulations.
Conducted vision screenings for applicants seeking a driver's license.
Educated applicants about applicable rules, regulations, and requirements associated with obtaining a driver's license.
Adhered strictly to confidentiality protocols when handling sensitive personal information.
Provided additional support duties as requested by supervisors including filing paperwork and answering phones.
Child Advocate
Guardian Ad Litem Program Port Saint Lucie
, FL
08.2021 - Current
Conducted home visits to determine the safety and well-being of children in a family environment.
Assessed the ability of parents to provide for the needs of their children by evaluating health, education, and social services available.
Interviewed clients, witnesses, law enforcement officers, and other professionals to obtain information relevant to cases.
Provided court reports summarizing findings from investigations and recommending appropriate action plans.
Developed relationships with community resources such as schools, mental health providers, and social service agencies in order to assess client needs.
Maintained detailed records regarding client interactions and case progress.
Teacher Assistant
Broward County School Board
Coral Springs, FL
08.2016 - 08.2021
Provided individualized assistance to students with special needs in the classroom.
Facilitated small group instruction and activities for students of varying abilities.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Education
Associate of Arts - Human Services
Walden University
Minneapolis, MN
02-2016
Skills
Documentation Management
Effective Communication
Problem-Solving
Excellent Communication
Critical Thinking Abilities
Attention to Detail
Time Management
Adaptability
Case Management
Written Communication
Timeline
Driver License Examiner
Department of Highway Safety and Motor Vehicles
09.2023 - Current
Child Advocate
Guardian Ad Litem Program Port Saint Lucie
08.2021 - Current
Teacher Assistant
Broward County School Board
08.2016 - 08.2021
Associate of Arts - Human Services
Walden University
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