Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli McKown

Bradenton

Summary

Solid, successful sales and business experience incorporating deadline achievement, budget control, and man management experience at all levels of my career. Specializing in strategic initiatives and translating these into high revenue and profit results continually above companies expectations. A high performance worker and team player who has proven company loyalty through leadership, commitment to people, and the promotion of business excellence.

Overview

32
32
years of professional experience

Work History

Doggie Daycare Lead

Self
12.2024 - Current
  • Provided excellent customer service by addressing concerns promptly, resulting in high levels of client trust and loyalty.
  • Maintained a clean and orderly facility with regular sanitation procedures, ensuring a healthy environment for dogs.
  • Administered medications as needed to dogs under our care, adhering to owner instructions and veterinary guidelines.
  • Conducted assessments of incoming dogs to determine suitability for group play environments, minimizing risks associated with aggressive behavior or unsuitable temperaments.
  • Increased repeat business through exceptional care and positive interactions with both pets and their owners.
  • Ensured proper feeding routines were followed for each dog according to individual dietary requirements.
  • Improved overall pet safety by implementing thorough daily health checks for each dog in daycare.

Bartender

Bradenton Elks 1511
02.2015 - 12.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.

Self Employed Residential and Commercial Cleaner

Self-employeed
09.2010 - 06.2015
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned personal residences to over exceed clients expectations.

Project Manager/Office Manager

Greg's Marine Construction
01.2010 - 12.2013
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 23
  • employees.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Responsible for meeting state deadlines on the rehabilitation of major bridge projects in Florida and Maryland.
  • Established project budget of over 600,000.00 to include all materials, mobilization of equipment to and from project site, labor, and housing to achieve profit above company expectation.
  • Negotiated, and achieved all state regulations and deadlines of the engineers, inspectors, and general contractor's requirements in the accordance with the specific bridge specifications.
  • Reporting directly to the President, I was responsible for the management, direction and quality work performance of Twenty Three employees.
  • Responsible for recruitment of skilled specialists and continual motivation through strong leadership to accomplish company objectives.

Bid Administrator

TDS Construction
11.2008 - 01.2010
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Collected Bids from contractors of all trades to complete various build out projects for many Large company's all over the United States.
  • Presented all proposals to the Project Manger by the proposed deadline.

Project Manager/Office Manager

Greg's Marine Construction
06.2004 - 01.2008
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 23 employees.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Responsible for meeting state deadlines on the rehabilitation of major bridge projects in Florida and Maryland.
  • Established project budgets of over 600,00.00, to include materials, mobilization of equipment to and from project site, labor, and housing to achieve profit above company expectation.
  • Negotiated, and achieved all state regulations and deadlines of the engineers, inspectors, and general contractor's requirements in the accordance with the specific bridge specifications.
  • Responsible for recruitment of skilled specialists and continual motivation through strong leadership to accomplish company objectives.
  • Reporting directly to the, I was responsible for the management, direction and quality work performance of Twenty Three employees.

Account Executive

Silver Dollar Optical
08.1993 - 06.2004
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.

Education

Associate of Arts - Business/Travel

Ridley-Lowell Business And Technical Institute - Binghamton
Binghamton, NY
06.1993

Skills

  • *Complex Negotiations
  • * Strategic analysis and problem solving
  • * High Level of communication and presentation
  • * Loyal and eager to excel at any position
  • * Quickbooks training
  • Positive attitude
  • Strong multitasking
  • Strong work ethic
  • Project management

Timeline

Doggie Daycare Lead

Self
12.2024 - Current

Bartender

Bradenton Elks 1511
02.2015 - 12.2024

Self Employed Residential and Commercial Cleaner

Self-employeed
09.2010 - 06.2015

Project Manager/Office Manager

Greg's Marine Construction
01.2010 - 12.2013

Bid Administrator

TDS Construction
11.2008 - 01.2010

Project Manager/Office Manager

Greg's Marine Construction
06.2004 - 01.2008

Account Executive

Silver Dollar Optical
08.1993 - 06.2004

Associate of Arts - Business/Travel

Ridley-Lowell Business And Technical Institute - Binghamton

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Kelli McKown