Licensed Vocational Nurse with over 2.5 years experience providing compassionate care to patients and families in the hospice and acute care settings. STrong communication skills with attention to detail which ensures accurate documentation and effective patient education. Proficient in pain and symptom management , collaborating with interdisciplinary teams, and adapting to changing environments.
Hi, I’m
Kelli Means
Menifee,CA
Summary
Overview
15
years of professional experience
Work History
Inland Valley HospitalWildomar, CA
Licensed Vocational Nurse
09.2023 - Current
Job overview
- Assisted physicians in examining and treating patients.
- Provided wound care, including dressing changes and administering intravenous medications.
- Monitored vital signs, such as blood pressure, temperature, pulse rate and respiration rate.
- Assisted with the administration of injections and IV fluids to patients.
- Performed laboratory tests such as urinalysis, glucose testing and hemoglobin and hematocrit levels.
- Administered prescribed medications under the direction of a physician or RN.
- Provided emotional support to family members during difficult times.
- Assisted with patient transfer activities utilizing appropriate equipment and safety measures.
- Participated in continuing education programs to maintain licensure requirements.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Observed strict confidentiality and safeguarded all patient-related information.
- Cared for patients' acute and chronic wounds by changing dressings and applying medicated compounds.
Generations HealthcareTemecula, CA
Residential Care Assistant Director (LVN)
01.2022 - 09.2023
Job overview
- Maintained clean and sanitary living environment for residents.
- Taught independent living skills to assist individuals with completing day-to-day tasks.
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
- Administered and recorded medication distribution according to policy.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reminded patients to take prescribed medications or nutritional supplements.
UCSD Medical CenterSan Diego, CA
Patient Service Representative
11.2018 - 03.2020
Job overview
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled patient appointments and procedures.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Answered patient questions and fielded complaints to resolve issues.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Obtained proper authorization and identification to release confidential medical records.
Scripps HealthcareSan Diego, CA
Patient Access Specialist
11.2008 - 07.2015
Job overview
- Responded to patient concerns and inquiries professionally and efficiently.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Verified demographics and insurance information to register patients in computer system.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Called insurance companies and verified patient coverage.
- Obtained health, financial and religious information from patients at time of admission.
- Communicated financial obligations to patients and collected fees at time of service.
- Explained various admission forms and policies, acquiring signatures for consent.
- Optimized provider time and treatment room utilization with appropriate appointment scheduling.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
Education
Northwest College Riverside, CA
Licensed Nurse from Vocational Nursing
12.2021
University Overview
Western Governors UniversitySalt Lake City, UT
Some College (No Degree) from Healthcare Management
University Overview
Skills
- Crisis Management
- Patient Transport
- Individual Service Plans
- Client Transportation
- Willingness to Learn
- Aseptic Techniques
- Workflow Coordination
- Intravenous Therapy and Blood Withdrawal Certification
- Treatment Plan Implementation
- Medication Administration
- Direct Patient Care
- Vital Signs Monitoring
- Infection Control
- Patient Education
- Patient Care
- Care Plan Development
- Patient Assessment
- Reporting and Documentation
- CA Licensed Practical Nurse
- Medication Dispensing
- Counting Narcotics
- Patient Management
- Family Communication
Timeline
Licensed Vocational Nurse
Inland Valley Hospital
09.2023 - Current
Residential Care Assistant Director (LVN)
Generations Healthcare
01.2022 - 09.2023
Patient Service Representative
UCSD Medical Center
11.2018 - 03.2020
Patient Access Specialist
Scripps Healthcare
11.2008 - 07.2015
Northwest College
Licensed Nurse from Vocational Nursing
Western Governors University
Some College (No Degree) from Healthcare Management
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