Kelli Munyon

Maintain and manage apartment complex.

• Trained employees in essential job functions.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
• Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
• Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
• Improved team productivity by implementing efficient scheduling and task delegation processes.
• Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
• Initiated plans to improve customer relations, quality standards, and service efficiency.
• Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
• Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
• Developed and implemented strategies to increase sales and profitability.