Kelli Nicole Frazier

I am proficient in Pick, PPQA, Ship Dock, Pack, and Stow, and I am a certified PIT operator, skilled in both Order Picker and Tugger equipment. As a Learning Ambassador, I have trained and mentored countless associates in Pick, PIT, Ship Dock, PPQA, Safety School, and Stow, leading dozens of training sessions and developing new Learning Ambassadors in Pick, Safety School, and PIT. My experience in these roles has given me a strong understanding of procedures and policies related to process paths and safety, allowing me to confidently coach associates, support their development, and encourage safe, efficient work practices. Additionally, as an active member of the Amazon Safety Committee, I help promote a culture of workplace safety and best practices across operations.

I began at IHOP as a server, advancing to Shift Lead and eventually General Manager. As GM, I oversaw daily operations, managed staff recruitment, training, and scheduling, and maintained inventory and budget control. I developed marketing strategies to boost sales and ensured compliance with health and safety regulations, creating a productive and customer-focused environment.

Area Director: Staci Robeson (417) 350 - 2219

I increased sales in the tech/electronics department by upgrading products and upselling complementary items. I also recruited, hired, and trained new sales associates, managed the tech sales team, and provided ongoing coaching in procedures, technical support, and product knowledge. Additionally, I stepped in to manage all departments and staff in the absence of the manager, ensuring smooth operations and sales success. General Manager: Chris Hatton (214) 558 - 9321

I oversaw communication, promotion, and administration of the organization's development activities, including individual giving, corporate and foundation support, fundraising events, and grants. My efforts were key in securing financial support and advancing the organization's mission. CEO: Daniel Prescott (214) 707 - 2396