Kelli O'Connell
Dunnellon,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Back-End Support Manager
Lowe's Home Improvement Warehouse
Lady Lake, FL
07.1997 - Current
- Delegated and assigned tasks to back-end team.
- Conducted regular one-on-one meetings to build performance objectives and development plans.
- Offered daily direction and leadership to supervisors and material handlers.
- Recommended and assisted in implementing operating procedures and promoted continual improvement.
- Delegated workload of department fairly and evenly to stock associates.
- Completed departmental paperwork and kept accurate records.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Associate of Arts - Travel Agent
Fantasy School of Travel
Mineral Ridge, OH08.1999
High School Diploma -
Mathews High School
Vienna, OH05.1997
Skills
- Store Operations
- Computer Proficiency
- Handling Complaints and Inquiries
- Health and Safety Procedures
- Customer Experience
- Overseeing Deliveries
- Scheduling and Time-Tracking
- Delegation and Supervision
- Maintaining Clean Work Areas
- Cycle Counts and Audits
- Records Organization
- Departmental Procedures
Timeline
Back-End Support Manager
Lowe's Home Improvement Warehouse
07.1997 - Current
Associate of Arts - Travel Agent
Fantasy School of Travel
High School Diploma -
Mathews High School
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