Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Pearcy

Pensacola

Summary

Dynamic Payroll Clerk and Office Manager at DOD NAWCWD, adept at optimizing payroll processes and enhancing team productivity. Proven expertise in payroll processing and confidentiality assurance, successfully reducing discrepancies through meticulous audits. A collaborative team player committed to delivering exceptional customer service and maintaining compliance with payroll regulations.

Overview

10
10
years of professional experience

Work History

Payroll Clerk/Travel Manager

DOD NAWCWD
08.2022 - 03.2025
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
  • Resolved payroll tax issues, liaising with tax agencies to correct discrepancies and avoid penalties.
  • Simplified year-end tax reporting process for employees by organizing and distributing necessary documents well in advance.
  • Ensured compliance with federal and state payroll regulations, staying updated on changes in tax laws.
  • Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
  • Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
  • Collaborated with HR to update employee benefits in payroll system, ensuring accurate deductions and contributions.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Department Office Manager

DOD NAWCWD
03.2015 - 08.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly when needed.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Education

No Degree - Business Administration

Whidbey Island Community College
Whidbey Island, WA

No Degree - Business Administration

Cerra Coso Community College
Ridgecrest, CA

Skills

  • Data entry
  • Payroll processing
  • Accounts payable
  • Microsoft Excel proficiency
  • Payroll discrepancies
  • Confidentiality assurance
  • Excel proficiency
  • Payroll policies
  • Payroll inquiries
  • Team player
  • Direct deposit setup
  • Payroll tax filing
  • Maintaining files
  • Producing reports
  • Filing
  • Records management
  • Team collaboration
  • Checking time cards
  • Payroll deductions
  • New employee onboarding
  • Payroll regulations
  • Thoroughness
  • Payroll adjustments
  • Direct deposit processing
  • Year-end processing
  • Typing and 10-key entry
  • Attention to detail
  • E-mail and telephone communication
  • Paperwork processing
  • Customer service

Timeline

Payroll Clerk/Travel Manager

DOD NAWCWD
08.2022 - 03.2025

Department Office Manager

DOD NAWCWD
03.2015 - 08.2022

No Degree - Business Administration

Whidbey Island Community College

No Degree - Business Administration

Cerra Coso Community College

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