Kelli Pedercine
Elverta,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Project Administrator
Goodfellow Bros
06.2022 - Current
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
- Completed accurate material and billing packages for jobs ranging from small to large budgets.
- Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
- Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.
Records Management
Liberty Med-Legal Admin
02.2022 - 06.2022
- Maintained current knowledge of records management industry trends to seek out improvement opportunities.
- Facilitated smooth communication between healthcare providers and patients with well-organized medical records management.
- Provided exceptional customer service to clients while managing scheduling and records management.
- Attended independent medical exams with our healthcare doctors and clients.
Dental Assistant/Receptionist
Dr. Chris T Nhan Dental Office
04.2020 - 01.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier
La Bou Bakery And Cafe
01.2020 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Sales Associate
BootBarn
10.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Barista
Starbucks
08.2016 - 10.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Packaged bagels, muffins and other food items for customer purchase.
Education
No Degree - Psychology
Sierra College
Rocklin, CA12.2024
High School Diploma -
Foothill High School
Foothill Farms, CA05.2018
Skills
- Scheduling and Planning
- Documentation Management
- Project Reporting
- Multi-Project Coordination
- Attention to Detail
- Stress Tolerance
Timeline
Project Administrator
Goodfellow Bros
06.2022 - Current
Records Management
Liberty Med-Legal Admin
02.2022 - 06.2022
Dental Assistant/Receptionist
Dr. Chris T Nhan Dental Office
04.2020 - 01.2022
Cashier
La Bou Bakery And Cafe
01.2020 - 03.2020
Sales Associate
BootBarn
10.2019 - 01.2020
Barista
Starbucks
08.2016 - 10.2019
No Degree - Psychology
Sierra College
High School Diploma -
Foothill High School
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